Quality Specialist

A company is looking for a Quality Specialist responsible for managing patient care and medication adherence.

Key Responsibilities

Perform outbound patient calls to ensure timely medication refills and address clinical quality needs

Document patient care activities and navigate Electronic Medical Record (EMR) platforms

Coordinate with healthcare teams to facilitate referrals and improve patient health outcomes

Required Qualifications

High school diploma or GED equivalent required

Certified Medical Assistant, Certified Pharmacy Technician, or equivalent healthcare experience required

Intermediate to advanced keyboarding skills (minimum 35 WPM) required

1+ years of experience in a healthcare setting preferred

Bilingual English / Spanish preferred