Talent.com
No se aceptan más aplicaciones
Provider Success Specialist

Provider Success Specialist

NationsBenefitsFort Lauderdale, FL, US
Hace 24 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Provider Success Specialist

The Provider Success Specialist (PSS) is responsible for supporting provider relationships, ensuring quality service delivery, and assisting with provider compliance and performance. This role focuses on onboarding, training, and maintaining strong partnerships while driving efficiency and resolving operational challenges.

Provider Onboarding & Training

  • Assist newly approved providers through onboarding, ensuring proper system setup.
  • Provide training on operational tools, including trip management, real-time status updates, and payment processes.
  • Offer ongoing guidance and best practices to ensure providers understand expectations and compliance requirements.

Provider Relationship & Performance Support

  • Serve as the primary support contact for assigned providers, building positive working relationships.
  • Conduct monthly provider check-ins to review key performance metrics and address concerns.
  • Send weekly performance updates, keeping providers informed of their progress.
  • Work with internal teams to assist in resolving provider issues, disputes, and payment concerns.
  • Monitor quality and compliance standards, ensuring providers maintain high service levels.

    • Process Improvement & Compliance

  • Identify high-risk providers and assist in implementing corrective action plans.
  • Track provider adherence to performance metrics such as on-time rates, response rates, and service reliability.
  • Assist with quality audits to prevent fraud and improve service consistency.
  • Support the development and refinement of policies, training materials, and operational processes to optimize provider performance.
  • Work with leadership to support provider network growth and improve market coverage.

    • Qualifications

  • 2+ years experience in provider / vendor support, customer success, or operations (healthcare, transportation, or logistics preferred).
  • Strong relationship-building, problem-solving, and communication skills.
  • Data-driven mindset with experience reviewing KPIs and performance metrics.
  • Ability to manage multiple provider relationships and priorities effectively.

    • NationsBenefits is an Equal Opportunity Employer.

    Crear una alerta de empleo para esta búsqueda

    Provider Specialist • Fort Lauderdale, FL, US

    Ofertas relacionadas
    • Nueva oferta
    Customer Support Specialist

    Customer Support Specialist

    HelloGov AIMiami, FL, US
    A tiempo completo
    Quick Apply
    Miami-based startup revolutionizing how people interact with government services.Using advanced artificial intelligence, we streamline complex processes like passports, travel visas, and vehicle re...Mostrar másÚltima actualización: hace 17 horas
    • Oferta promocionada
    Customer Success Specialist

    Customer Success Specialist

    HelloGov AIMiami, FL, US
    A tiempo completo
    This opportunity is on-site, in Brickell, Miami, Florida.Please don't apply if you can not commute.HelloGov AI, a Miami-based innovative startup in government tech, transforming how people interact...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Client Success Expert (Remote)

    Client Success Expert (Remote)

    InfuseMiami, FL, US
    Teletrabajo
    A tiempo completo
    Client Success Expert (Remote).We will review your application against our job requirements.We may then invite you to submit a video interview for the review of the hiring manager.At this point, we...Mostrar másÚltima actualización: hace 4 días
    • Oferta promocionada
    HIV Program Specialist 1

    HIV Program Specialist 1

    CAN Community Health CareersMiami Beach, Florida, US
    A tiempo completo
    CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a HIV Program Specialist 1.We are looking for someon...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Open Enrollment Specialist

    Open Enrollment Specialist

    USHEALTHMiami Beach, FL, US
    A tiempo completo
    You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our clients are looking for ...Mostrar másÚltima actualización: hace 18 días
    • Oferta promocionada
    Online Consumer Feedback Specialist

    Online Consumer Feedback Specialist

    Earn HausWest Park, Florida, US
    A tiempo completo +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Associate Analyst, Provider Configuration

    Associate Analyst, Provider Configuration

    Molina HealthcareMiami, FL, United States
    A tiempo completo
    Provides entry level analyst support for provider configuration activities including accurate and timely maintenance of critical provider information on all claims and provider databases.Synchroniz...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Customer Success Specialist (Asia)

    Customer Success Specialist (Asia)

    SecurityScorecardMiami, FL, US
    A tiempo completo
    Customer Success Specialist (Asia).Please Note • This role requires bi-lingual fluency in English + Japanese (Mandarin a plus). About SecurityScorecard : SecurityScorecard is the global leader in cybe...Mostrar másÚltima actualización: hace 1 día
    • Oferta promocionada
    Freelance Product Feedback Specialist

    Freelance Product Feedback Specialist

    Earn HausNorth Miami Beach, Florida, US
    A tiempo completo +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar másÚltima actualización: hace 2 días
    Client Success Specialist

    Client Success Specialist

    Guerra Wealth AdvisorsMiami, FL, US
    A tiempo completo
    Quick Apply
    Meet Guerra Wealth Advisors At Guerra Wealth Advisors , we’re on a mission to redefine retirement planning and elevate how families experience holistic wealth management.With over three decad...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Insurance Benefits Advisor

    Insurance Benefits Advisor

    USHEALTHCoral Springs, FL, US
    A tiempo completo
    Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Ou...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Revenue Specialist

    Revenue Specialist

    NBI WestonWeston, FL, United States
    A tiempo completo
    As a Medical Revenue Specialist, you will be responsible for managing various aspects of the revenue cycle, including patient invoicing, account balance management, and payment collections.Addition...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Delegation Oversight Specialist

    Delegation Oversight Specialist

    Independent Living SystemsMiami, FL, US
    A tiempo completo
    We are seeking a Delegation Specialist to join our team at Independent Living Systems (ILS).ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Remote Consumer Feedback Specialist

    Remote Consumer Feedback Specialist

    Earn HausGladeview, Florida, US
    Teletrabajo
    A tiempo completo +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar másÚltima actualización: hace 2 días
    Client Success Manager

    Client Success Manager

    eMed, LLCMiami, FL, US
    A tiempo completo
    Quick Apply
    About eMed eMed is a pioneering digital-health leader built on its Empathetic AI™ Population Health Platform.Our primary mission is to provide large employers, state / federal governments,...Mostrar másÚltima actualización: hace más de 30 días
    Client Success Manager

    Client Success Manager

    springbigBoca Raton, FL, US
    A tiempo completo
    Quick Apply
    Client Success Manager Job Description THIS IS A FULLY REMOTE (WORK FROM HOME) POSITION.Customer Success Manager About Springbig Springbig is the leading SaaS loyalty, marketing, and customer engag...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    TREASURY SPECIALIST

    TREASURY SPECIALIST

    The GEO Group, Inc.Boca Raton, FL, United States
    A tiempo completo
    Full-time employees will enjoy a competitive benefits package with options for you and your family including : .The compensation and benefits information is accurate as of the date of this posting.Th...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Remote Product Feedback Specialist

    Remote Product Feedback Specialist

    Earn HausParkland, Florida, US
    Teletrabajo
    A tiempo completo +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Mostrar másÚltima actualización: hace 2 días