Joint Venture Specialist

Joint Venture Specialist

The Joint Venture Specialist identifies and communicates billing, registration, charging and compliance issues, and assists in the updating of Joint Venture responsibility grids and Joint Venture policy and procedure manual. This position also supports the preparation, creation, and distribution of all standard / customized reports and billing / collection information. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.

With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect

• Provide assistance in the quality assurance audits of processes to ensure appropriate registration, charge entry, billing and collections.
• Update and maintain accounts to include demographic, charge entry and department class changes.
• Monitor account, and provide feedback and recommendations on any compliance issues with state and federal billing regulations to ensure compliance with STARK guidelines.
• Visit Joint Venture partners to provide education of policy and procedural changes, resolve any issues / concerns and to provide general customer service, to promote positive relationships with partners.
• Identify and communicate billing, registration and charging issues and work with stakeholders to resolve.
• Assist in the updating of Joint Venture responsibility grids and Joint Venture policy and procedure manuals and provides regular education to Franciscan Alliance departments, CBO and Joint Venture partner staff to ensure ease of access by Patient Access and CBO staff.
• Prepare, create, and distribute all standard / customized reports and billing / collection information; and verify Franciscan Alliance and Joint Venture partners have received reports and information.
• Provide customer service, and resolve incoming Joint Venture partner inquiries and CBO service excellence complaints in a timely and accurate manner.
• Resolve Epic denial and claim edit work queues, including reports from the CBO, Patient Access work queues and financial combined billing payment reports

Qualifications

Travel is required : Never or Rarely

Equal Opportunity Employer

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.