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Account director Jobs in Charlotte, NC

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Account director • charlotte nc

Last updated: 12 hours ago
  • Promoted
Account Manager

Account Manager

Empire Auto Parts, LLCCharlotte, NC, US
Full-time
Reporting to the Territory Sales Manager, the Account Manager is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with collision ...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Cirba Solutions US IncCharlotte, NC, US
Full-time
With more than 30 years of experience, Cirba Solutions is the premier battery recycling.Cirba Solutions is leading the creation of a circular battery supply. The Account Manager is responsible for m...Show moreLast updated: 30+ days ago
  • Promoted
Account Director

Account Director

LessenCharlotte, NC, US
Full-time
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale.Lessen's technology plat...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Enterprise Account Director

Enterprise Account Director

VirtualVocationsCharlotte, North Carolina, United States
Full-time
A company is looking for an Enterprise Account Director (New Business).Key Responsibilities Prospecting, building pipeline, and selling cloud-based spend management solutions Engaging with C-lev...Show moreLast updated: 12 hours ago
Account Director - eDiscovery Sales

Account Director - eDiscovery Sales

EpiqCharlotte, NC
Remote
Full-time
Epiq is a worldwide provider of legal services and technology, serving law firms, corporations, financial institutions and government agencies—helping them manage the complex data and logistics of ...Show moreLast updated: 3 days ago
Client Account Director-South Market

Client Account Director-South Market

GuidehouseCharlotte, NC, US
Full-time +1
Management Consulting, Power Systems Engineering Consulting, Sustainability Consulting.We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on...Show moreLast updated: 3 days ago
  • Promoted
Account Executive

Account Executive

Adams OutdoorCharlotte, NC, US
Full-time
Adams Outdoor Advertising (AOA), the leading advertising platform in Winston-Salem and the 4th largest Outdoor Advertising firm in the U. Account Executives to support its sales team.Successful cand...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

AWP SafetyCharlotte, NC, US
Full-time
AWP Safety, is North America’s leading traffic control specialist.Our team of 9,000+ professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our ow...Show moreLast updated: 30+ days ago
  • Promoted
Account Executive

Account Executive

Beasley Media Group, LLCCharlotte, NC, US
Full-time
Description : Beasley Media Charlotte is seeking a talented and dynamic Multi-Media Account Executive who thrives in a fast-paced working environment. We are looking for a passionate, motivated, goal...Show moreLast updated: 30+ days ago
Account Director, Enterprise

Account Director, Enterprise

NAVEXHybrid Charlotte, NC
Remote
Full-time
NAVEX provides a full suite of integrated risk and compliance management software products.We’re an industry leader with exciting plans to continue growing, and we’re looking for driven, enthusiast...Show moreLast updated: 30+ days ago
  • Promoted
National Account Director - Banking and Financial services

National Account Director - Banking and Financial services

CollaberaCharlotte, NC, United States
Full-time
The Purpose, Role Definition, and Requirements : The WHY and WHAT for a Director – Strategic Accounts : .The executive will be responsible for growing business within large fortune 500 accounts in Ban...Show moreLast updated: 2 days ago
  • Promoted
Account Executive

Account Executive

Thompson Safety, LLCCharlotte, NC, US
Full-time
If you are an energetic and motivated, B2B salesperson who is not intimidated by cold-calling and hunting new business, don't miss this amazing opportunity to join the only full-service safety ...Show moreLast updated: 30+ days ago
  • Promoted
Account Executive

Account Executive

BillionToOneCharlotte, NC, US
Full-time
Ready to redefine what's possible in molecular diagnostics?.Join a team of brilliant, passionate innovators who wake up every day determined to transform healthcare. At BillionToOne, we've built som...Show moreLast updated: 30+ days ago
  • Promoted
Account Executive

Account Executive

BrightSpring Health ServicesCharlotte, NC, United States
Full-time
Adoration Home Health and Hospice.Adoration Home Health and Hospice.Adoration Health is seeking an Account Executive to join our team. This position is a great opportunity to grow your skillset whil...Show moreLast updated: 30+ days ago
Lowe's Sales Account Director

Lowe's Sales Account Director

Lutron Electronics Co., IncCharlotte, North Carolina, United States
Full-time
Overview Lutron is seeking a strategic, results-driven Sales Director based near Charlotte, North Carolina to lead and grow our business with Lowe's - one of our most critical retail partners.This ...Show moreLast updated: 3 days ago
  • Promoted
Account Manager

Account Manager

City Wide Facility SolutionsCharlotte, NC, US
Full-time
Join Our Team at City Wide Facility Solutions!.Are you a people person with a knack for building relationships? Do you thrive in fast-paced environments where every day is different? If so, we have...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Forever CleanCharlotte, NC, United States
Full-time
The Account Manager is responsible for identifying, developing, and closing new business opportunities in the commercial and industrial sectors for solid waste and recycling services.This role invo...Show moreLast updated: 2 days ago
  • Promoted
Account Coordinator

Account Coordinator

SPOT LLCCharlotte, NC, United States
Full-time
Today's logistics marketplace is an ever-changing landscape where you can make your mark.Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwor...Show moreLast updated: 1 day ago
  • Promoted
Account Executive

Account Executive

ZIMCharlotte, NC, US
Full-time
Generate profitable business for ZIM with a given portfolio of customers.Identify areas of growth and potential opportunities, constantly work to increase sales in designated areas of responsibilit...Show moreLast updated: 3 days ago
  • Promoted
Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services)

Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services)

HighwireCharlotte, NC, US
Permanent
Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies.We work with high-growth technology companies and established brands looking to reinvent...Show moreLast updated: 5 days ago
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The cities near Charlotte, NC that boast the highest number of account director jobs are:
Account Manager

Account Manager

Empire Auto Parts, LLCCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary :

Reporting to the Territory Sales Manager, the Account Manager is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with collision repair shops in the region. The goal of this role is to drive and sustain profitable revenue growth with existing customers by ensuring their aftermarket part needs are met in a consistent manner and the Empire organization is responsive to customer issues as they arise. In short, this role is focused on customer success.

Supervisory Responsibilities :

  • None

Duties / Responsibilities :

  • Relationship Building and Maintenance :
  • Develop and nurture strong, long-lasting relationships with existing and prospective customers via

    a well-structured contact strategy.

  • Act as the customer's primary advocate, ensuring their needs and expectations are met.
  • Monitor customer's A / R balances and collaborate with A / R team should situation warrant.
  • Customer Retention :
  • Ensure high levels of customer satisfaction are achieved to retain existing customers.

  • Address any issues or concerns promptly to prevent customer churn.
  • Product and Service Delivery :
  • Ensure customers receive the proper products and services on time.

  • Collaborate with internal teams to troubleshoot and resolve any delivery or service issues.
  • Customer Success :
  • Maintain NPS score greater than 60 for assigned accounts.

  • Maintain return rate of 12% or less for assigned accounts.
  • Account Management :
  • Monitor customer order activity and proactively address any declines or irregularities.

  • Maintain detailed records of all interactions and transactions with customers.
  • Revenue Achievement :
  • Meet or exceed revenue objectives for assigned account base.

  • Work with peers to achieve regional revenue objectives.
  • Customer Feedback :
  • Collect and act on customer feedback to improve products, services, and the overall customer

    experience.

  • Respond to all feedback acquired through Voice of Customer surveys.
  • Collaboration and Communication :
  • Work closely with other internal teams to share best practices and support a unified customer

    service approach.

  • Communicate effectively with team members to ensure a seamless customer experience.
  • Reporting and Documentation :
  • Maintain accurate and up-to-date records of sales activities, forecasts, and customer interactions.

  • Provide regular reports on sales performance and market conditions to management.
  • Market Intelligence :
  • Gather and report market and competitive information to help the company adjust strategies and

    offerings.

  • Stay informed about industry trends and customer needs to provide relevant solutions.
  • Required Skills / Abilities :

  • High school diploma or equivalent.
  • Valid driver's license & clean driving record.
  • Excellent account management skills
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Good collaboration, reporting and documentation skills
  • Ability to function well in a high-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently.
  • Ability to work with CRM systems
  • Multilingual skills desired.
  • Knowledge of and interest in automobiles, including parts and functionality, is desired.
  • Personal / Professional Attributes :

  • Goal-oriented.
  • Self-motivated
  • Competitiveness.
  • Confidence.
  • Strong work ethic.
  • Commitment.
  • Proactive mindset.
  • What We Offer :

  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA) with Employer Contribution
  • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Training
  • Paid Time Off
  • Paid Sick Days
  • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
  • M-F work week; No weekends
  • Employee Perks :

  • Casual Dress Code
  • Teamwork Environment
  • Free Company Apparel
  • Employee Recognition
  • Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

  • Empire Auto Parts participates in E-verify. Link : https : / / mandatoryview.com / ?LicenceId=aff05aa0 -caa9-49f7-803f-6dc96b954dd3& ProductType=OnlineApplicant &SubType=PG