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Account manager Jobs in Charlotte, NC

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Account manager • charlotte nc

Last updated: 1 day ago
  • Promoted
Account Manager

Account Manager

Empire Auto Parts, LLCCharlotte, NC, US
Full-time
Reporting to the Territory Sales Manager, the Account Manager is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with collision ...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Cirba Solutions US IncCharlotte, NC, US
Full-time
With more than 30 years of experience, Cirba Solutions is the premier battery recycling.Cirba Solutions is leading the creation of a circular battery supply. The Account Manager is responsible for m...Show moreLast updated: 30+ days ago
  • Promoted
ACCOUNT MANAGER

ACCOUNT MANAGER

Spot Inc.Charlotte, NC, United States
Full-time
Today's logistics marketplace is an ever-changing landscape where you can make your mark.Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwor...Show moreLast updated: 6 days ago
  • Promoted
Account Manager

Account Manager

Southland TransportationCharlotte, NC, US
Full-time
In the Account Manager role, you will be responsible for managing relationships with the assigned customer base and ensuring their transportation needs are met. This will involve working closely wit...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

University of North Carolina at CharlotteCharlotte, NC, US
Full-time +2
Barnhardt Student Activity Center.Monday - Friday, 8 : 00 am - 5 : 00 pm, nights and weekends as needed.Bachelor's degree in business, sports management, communications or a related field.Departmental ...Show moreLast updated: 21 days ago
  • Promoted
Account Manager

Account Manager

Belt PowerCharlotte, NC, US
Full-time
Account Manager (Inside Sales) based out of our Charlotte, NC branch.Belt Power LLC is a full service distributor and fabricator specializing in the fulfillment of conveyor system requirements for ...Show moreLast updated: 22 days ago
  • Promoted
ACCOUNT MANAGER

ACCOUNT MANAGER

Invictus Talent SolutionsCharlotte, NC, United States
Full-time
Position : Account Manager - Staffing Industry.Location : Charlotte, NC (Hybrid / In-Office).Base Salary : Up to $90,000 (no bonus structure). This role is ideal for someone who thrives in a fast-paced e...Show moreLast updated: 8 days ago
  • Promoted
Account Manager

Account Manager

BLACKHAWK INDUSTRIAL OPERATING COCharlotte, NC, US
Full-time
BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions.We truly believe in th...Show moreLast updated: 28 days ago
  • Promoted
Account Manager

Account Manager

U.S. LawnsCharlotte, NC, US
Full-time
Essential Duties and Responsibilities.Other duties may also be assigned.First respondent to client requests.Evaluates crew leader performance. Coordinates and communicates concerns between office an...Show moreLast updated: 25 days ago
  • Promoted
ACCOUNT MANAGER

ACCOUNT MANAGER

AWP SafetyCharlotte, NC, United States
Full-time
AWP Safety, is North America's leading traffic control specialist.Our team of 9,000+ professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get ...Show moreLast updated: 8 days ago
  • Promoted
Account Manager

Account Manager

Feyen ZylstraCharlotte, NC, US
Full-time
Feyen Zylstra is a team of hardworking thinkers and doers who use their brains and brawn to solve the most complex problems associated with the design, installation, and maintenance of electrical a...Show moreLast updated: 30+ days ago
  • Promoted
Account Manager

Account Manager

Robert HalfCharlotte, NC, US
Permanent
We are looking for a dedicated Account Manager to join our team in Charlotte, North Carolina.This Contract-to-permanent position offers an excellent opportunity to support sales operations and cust...Show moreLast updated: 7 days ago
  • Promoted
Account Manager

Account Manager

Charlotte / Carolina DivisionCharlotte, NC, US
Full-time
Account Manager- $53,000-$150,000–– Charlotte NC 28227.Are you driven, people-focused and ready to fast-track your career in sales? Join a high-growth team that’s transforming how small businesses ...Show moreLast updated: 1 day ago
  • Promoted
Strategic Account Manager

Strategic Account Manager

SPECTRUMCharlotte, NC, United States
Full-time
Do you want to focus on daily prospecting to generate opportunities and build a funnel? You can do that.Ready to outline combinations of fiber-based solutions for new and existing healthcare accoun...Show moreLast updated: 2 days ago
  • Promoted
Account Manager

Account Manager

City Wide Facility SolutionsCharlotte, NC, US
Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account?. If you answered yes, consider this opportunity with City Wid...Show moreLast updated: 30+ days ago
  • Promoted
Corporate Account Manager

Corporate Account Manager

National Carwash SolutionsCharlotte, NC, US
Full-time
National Carwash Solutions has grown over the past 50 years to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry.Our world-class brands are...Show moreLast updated: 30+ days ago
  • Promoted
ACCOUNT MANAGER

ACCOUNT MANAGER

HOATalentCharlotte, NC, United States
Full-time
We are a small but growing commercial lines insurance brokerage specializing in providing comprehensive insurance solutions to Condominium and Homeowners Associations (HOAs).Our team is dedicated t...Show moreLast updated: 8 days ago
  • Promoted
Account Manager

Account Manager

Clipboard HealthCharlotte, NC, US
Full-time
We exist to lift as many people up the socioeconomic ladder as possible.We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financi...Show moreLast updated: 1 day ago
  • Promoted
Account Manager

Account Manager

Empire Auto PartsCharlotte, NC, US
Full-time
Reporting to the Territory Sales Manager, the Account Manager is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with collision ...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER ACCOUNT MANAGER

CUSTOMER ACCOUNT MANAGER

Advance Auto Parts, Inc.Charlotte, NC, United States
Full-time
What is a Customer Account Manager (CAM)?.At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repai...Show moreLast updated: 8 days ago
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Account Manager

Account Manager

Empire Auto Parts, LLCCharlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Summary :

Reporting to the Territory Sales Manager, the Account Manager is a vital connection between the company and its account base, focusing on relationship building and customer advocacy with collision repair shops in the region. The goal of this role is to drive and sustain profitable revenue growth with existing customers by ensuring their aftermarket part needs are met in a consistent manner and the Empire organization is responsive to customer issues as they arise. In short, this role is focused on customer success.

Supervisory Responsibilities :

  • None

Duties / Responsibilities :

  • Relationship Building and Maintenance :
  • Develop and nurture strong, long-lasting relationships with existing and prospective customers via

    a well-structured contact strategy.

  • Act as the customer's primary advocate, ensuring their needs and expectations are met.
  • Monitor customer's A / R balances and collaborate with A / R team should situation warrant.
  • Customer Retention :
  • Ensure high levels of customer satisfaction are achieved to retain existing customers.

  • Address any issues or concerns promptly to prevent customer churn.
  • Product and Service Delivery :
  • Ensure customers receive the proper products and services on time.

  • Collaborate with internal teams to troubleshoot and resolve any delivery or service issues.
  • Customer Success :
  • Maintain NPS score greater than 60 for assigned accounts.

  • Maintain return rate of 12% or less for assigned accounts.
  • Account Management :
  • Monitor customer order activity and proactively address any declines or irregularities.

  • Maintain detailed records of all interactions and transactions with customers.
  • Revenue Achievement :
  • Meet or exceed revenue objectives for assigned account base.

  • Work with peers to achieve regional revenue objectives.
  • Customer Feedback :
  • Collect and act on customer feedback to improve products, services, and the overall customer

    experience.

  • Respond to all feedback acquired through Voice of Customer surveys.
  • Collaboration and Communication :
  • Work closely with other internal teams to share best practices and support a unified customer

    service approach.

  • Communicate effectively with team members to ensure a seamless customer experience.
  • Reporting and Documentation :
  • Maintain accurate and up-to-date records of sales activities, forecasts, and customer interactions.

  • Provide regular reports on sales performance and market conditions to management.
  • Market Intelligence :
  • Gather and report market and competitive information to help the company adjust strategies and

    offerings.

  • Stay informed about industry trends and customer needs to provide relevant solutions.
  • Required Skills / Abilities :

  • High school diploma or equivalent.
  • Valid driver's license & clean driving record.
  • Excellent account management skills
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Good collaboration, reporting and documentation skills
  • Ability to function well in a high-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to work independently.
  • Ability to work with CRM systems
  • Multilingual skills desired.
  • Knowledge of and interest in automobiles, including parts and functionality, is desired.
  • Personal / Professional Attributes :

  • Goal-oriented.
  • Self-motivated
  • Competitiveness.
  • Confidence.
  • Strong work ethic.
  • Commitment.
  • Proactive mindset.
  • What We Offer :

  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA) with Employer Contribution
  • Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
  • 401K Retirement Plan with Employer Match
  • Paid Training
  • Paid Time Off
  • Paid Sick Days
  • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
  • M-F work week; No weekends
  • Employee Perks :

  • Casual Dress Code
  • Teamwork Environment
  • Free Company Apparel
  • Employee Recognition
  • Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

  • Empire Auto Parts participates in E-verify. Link : https : / / mandatoryview.com / ?LicenceId=aff05aa0 -caa9-49f7-803f-6dc96b954dd3& ProductType=OnlineApplicant &SubType=PG