Account manager Jobs in Lansing, MI
Last updated: 12 hours ago
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 2 days ago
We are looking for a proven account manager with an agricultural / dairy background to support our Ohio, Michigan, and Indiana territories.
This is a great role for someone looking to make a big imp...Show moreLast updated: 30+ days ago
Manage the success of a multi-product portfolio, serving as the primary point of contact and building strong relationships with key stakeholders.
Develop and implement strategies to grow the busines...Show moreLast updated: 8 days ago
Join Al Bourdeau Insurance Agency, a highly reputable insurance agency located in East Lansing, Michigan.We are seeking a motivated and skilled Personal Lines Account Manager to join our team.As a ...Show moreLast updated: 12 days ago
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is on...Show moreLast updated: 2 days ago
American Fidelity Assurance is now looking for an Account Manager in Lansing, MI and surrounding areas.Our salaried, career Account Managers are responsible for selling worksite insurance products ...Show moreLast updated: 20 days ago
JR Automation is searching for an experienced .Develop and maintain relationship with (potential) customers.Generate purchase orders to meet or exceed annual goal.
Continually contact prospective cu...Show moreLast updated: 30+ days ago
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth.Our organization has a strong company culture built on our values of Teamwork, Se...Show moreLast updated: 1 day ago
Unlock Your Sales Potential with England Logistics!.At England Logistics, our business is logistics, but our passion is people.
As a top third-party logistics provider, England Logistics is celebrat...Show moreLast updated: 12 hours ago
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.
We do that by creating a people-first culture built ...Show moreLast updated: 30+ days ago
The Account Manager’s primary objective is to provide Transportation Insight’s clients with world-class analytical and relationship management by filling the role of a long-term logistics expert / co...Show moreLast updated: 30+ days ago
Establish and build relationships with i2 customers and prospects in the US commercial market.Drive revenue through new customer acquisition from customer centric, value selling of the i2 intellige...Show moreLast updated: 30+ days ago
PERSONAL LINES ACCOUNT MANAGER.Mid-sized regional broker looking for a Personal Lines Account Manager to service a book of accounts.
The ideal candidate would have 2+ years of experience within the ...Show moreLast updated: 30+ days ago
ENNOVI, a Mobility Electrification Solutions Partner, is a world leader in designing and manufacturing customized interconnect and high-precision system solutions for electric vehicles.We are fully...Show moreLast updated: 17 days ago
- Promoted
Customer Success Manager / Account Manager
DigifySingapore, Michigan, SingaporeFull-time
Account Manager
Marquardt GroupMI, US We are currently in search of a.Sales department of the Marquardt Group in our location Rochester Hills (USA).The Account Manager will plan, develop and execute on growth strategiesfor current and ...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
Specialty Sales, LLCmichigan, MI, United StatesFull-time
- Promoted
Regional Sales Account Manager
First Brands Group, LLCMichigan, United States, United StatesFull-time
Personal Lines Account Manager
Al Bourdeau Insurance AgencyEast Lansing, MI, US$30,000.00–$40,000.00 yearly
Full-time
Quick Apply
- Promoted
COMMERCIAL LINES ACCOUNT MANAGER
World Insurance Associates, LLC.MI, United StatesFull-time
- Promoted
Sales Account Manager
American Fidelity Sales CareersLansing, MI, United States$82,000.00–$125,000.00 yearly
Full-time
Account Manager
J.R. AUTOMATION TECHNOLOGIES, LLCUnited States,Michigan,RemoteRemote
Full-time
- Promoted
Client Account Manager
CourserLansing, MI, USFull-time
- Promoted
- New!
ACCOUNT MANAGER INSIDE SALES
England LogisticsMI, United States$55,000.00–$65,000.00 yearly
Full-time
Account Manager
ClearesultMichigan$70,000.00–$80,000.00 yearly
Remote
Full-time
Account Manager
Nolan Transportation GroupMichigan, USRemote
Full-time
Account Manager
Colossus, IncorporatedMichigan, United StatesRemote
Full-time
- Promoted
Personal Lines Account Manager
JL Connectsoakland county, MI, United StatesFull-time
- Promoted
Key Account Manager
ENNOVIMichigan, United States, United StatesFull-time
Customer Success Manager / Account Manager
DigifySingapore, Michigan, Singapore2 days ago
Job type
- Full-time
Job descriptionMinimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries. Proven experience in customer success or account management within a B2B SaaS or software company. Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction. Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions. Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers. Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients. Demonstrated success in renewals, upselling, and account expansion strategies. Exceptional written and verbal communication skills, with a focus on clarity and professionalism. Meticulous attention to detail and a high degree of accuracy in all deliverables. A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness. Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage. Willingness to travel to Singapore on occasion if working remotely.
Customer Success Manager / Account Manager
Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.
Digify is used in 138 countries today. We have more than 600,000 users worldwide.
THE ROLE
As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.
What You Will Be Doing
- Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
- Increase customer satisfaction and retention by building strong, long-term client relationships.
- Conduct regular check-ins to improve product usage and address customer issues promptly.
- Collaborate with customers on renewals, account expansions, and retention strategies.
- Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
- Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
- Troubleshoot technical issues in partnership with the Engineering and Development teams.
- Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
- Proactively manage a book of business, tracking account health and mitigating retention risks.
- Collaborate cross-functionally to optimize processes and implement solutions for customer success.
- Support system configuration and onboarding processes tailored to customer requirements.
Requirements
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
J-18808-Ljbffr