Account manager Jobs in Lynn, MA

Account Manager

Triumvirate Environmental, one of the largest environmental services firms in North America, is hiring an Account Manager in Somerville, MA.

This role is perfect for someone who thrives on solving complex problems for customers, works diligently to understand client needseven before they doand takes a proactive approach to anticipating future challenges. Success in this position comes from being a natural relationship-builder who can walk into any room and quickly connect with others. If this sounds like you, we'd love to hear from you!

Triumvirate provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. At Triumvirate, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

Responsibilities :

• Manage a book of business from existing clients
• Drive sales of environmental waste management, disposal, and other Triumvirate services to new and existing clients
• Lead and coordinate routine services between customer and TEI.
• Cross-sell new, repeat, and reoccurring services to your assigned customer base.
• Assist your customers with key projects to help them stay in compliance.
• Originate new business opportunities from referrals and networking.
• Learn and apply the Sandler Consultative sales methodology effectively.
• Act as a trusted liaison between clients and internal teams, solving problems and coordinating services to meet client needs.
• Coordinate job scope and proposal creation for new business.
• Collect purchase orders to ensure timely payment of invoices. Additionally, assist in the collection of outstanding invoices.
• Build and maintain long-lasting relationships with clients, ensuring satisfaction and retention.
• Qualify prospects, set appointments, and actively pursue new business opportunities.
• Network within your customer's organization to build relationships and trust, producing referrals.
• Deliver a "WOW" experience for both internal and external customers.
• Stay updated with industry trends, market changes, competitors, and continuous improvement initiatives.
• Assist with Service Recovery triage and develop new procedures to prevent issues from recurring.
• Entertain customers as needed.

Basic Requirements :

Preferred Requirements :

Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto / Home insurance discounts, pet assistance discount plans, discounted movie passes & more!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at https : / / www.triumvirate.com / contact or call us at 888-834-9697.