Account representative Jobs in Houston, TX

The Technical Account Representative’s (TAR) focus is to increase sales revenue by supporting all sales efforts within an assigned geographic territory and tireless pursuit of all company sales goals. This role assists up to two Regional Sales Managers as the primary inside sales contact for customers handling quotes, lead generation and response, product demos, responding to customer inquiries, and sales admin support items. The individual is equipped and comfortable conducting sales discussions with existing and potential customers and answering product-related questions independently.

Responsibilities :

• Support sales efforts to drive increased revenue and hit company sales targets.
• Answer product-related questions, demo products, and make product recommendations in a consultative way to existing and potential customers.
• Recognize upgrade and expansion selling opportunities.
• Frequently document sales activities in CRM Salesforce.com.
• Help funnel service-related issues to the Customer Service Department.
• Develop a complete understanding of Product features / benefits, account hierarchy, market and product applications, and technical product language / wording.
• Review order documents for accuracy and completeness when issues arise. Work with customers and the Order Team on any required order corrections.
• Check inventory records to determine the availability of requested merchandise, facilitate customer delivery needs, and provide an accurate order-revenue-cycle forecast.
• Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments when required.
• Arrange proposals and quotes for new sales inquiries.
• Cold and warm calling / customer outreach.
• Collaborate across departments to communicate and facilitate understanding of customer product needs, special requests, delivery timelines, and customer service issues.
• Just be awesome and flexible.

Requirements :

Software :

Salesforce, Syspro, Microsoft Office Suite, Madia Valet, HubSpot, UPS WorldShip, and FedEx Toolbox.

Who We Are :

At Digilock®, we’re at the forefront of innovation, design, and manufacturing in personal security solutions. By using best-in-class materials and providing exceptional service, we ensure our customers and their clients have peace of mind, knowing their most important items are secure.

For over 40 years, we’ve committed to merging technological innovation with unparalleled customer service, offering the finest secure personal storage solutions available. As a growing company, we understand that change is constant, and we embrace it with enthusiasm. This passion for innovation drives us and propels our company forward.

Benefits :

We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental / Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens / breakrooms and have company outings.