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Account representative Jobs in Jacksonville, FL

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Account representative • jacksonville fl

Last updated: 2 hours ago
  • Promoted
Patient Account Representative

Patient Account Representative

Southeast Orthopedic SpecialistsJacksonville, FL, United States
Full-time
PATIENT ACCOUNT REPRESENTATIVE.CENTRAL BUSINESS OFFICE | NON-CLINICAL | FULL-TIME | JACKSONVILLE, FL.Southeast Orthopedic Specialists. We are dedicated to growing with our patients.Our reach will co...Show moreLast updated: 5 days ago
  • Promoted
Patient Account Representative

Patient Account Representative

The Center for Orthopedic and Research EJacksonville, FL, US
Full-time
PATIENT ACCOUNT REPRESENTATIVE.CENTRAL BUSINESS OFFICE | NON-CLINICAL | FULL-TIME | JACKSONVILLE, FL.Southeast Orthopedic Specialists. We are dedicated to growing with our patients.Our reach will co...Show moreLast updated: 6 days ago
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Darryl Wakefield - State Farm AgentJacksonville, FL, US
Full-time
As Account Representative - State Farm Agent Team Member for Darryl Wakefield - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through me...Show moreLast updated: 30+ days ago
  • Promoted
Account Services Representative

Account Services Representative

Florida StaffingJacksonville, FL, US
Full-time
Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Show moreLast updated: 5 days ago
  • Promoted
Account Services Representative

Account Services Representative

U.S. BancorpJacksonville, FL, US
Full-time
This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact.Coordinates activit...Show moreLast updated: 7 days ago
  • Promoted
Account Sales Representative

Account Sales Representative

Kenneth Brown AgencyJacksonville, FL, US
Full-time
If you're looking for a career shift that actually pays off, this is it.We help people just like you break into a high-growth industry, no experience needed. Our top performers have come from all ki...Show moreLast updated: 30+ days ago
  • Promoted
Patient Account Representative

Patient Account Representative

VirtualVocationsJacksonville, Florida, United States
Full-time
A company is looking for a Patient Account Representative to serve as a liaison between patients and healthcare providers. Key Responsibilities Handle inbound calls efficiently and explain patient...Show moreLast updated: 30+ days ago
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Wellington Hawkins - State Farm AgentJacksonville, FL, US
Part-time
Are you a bilingual (Spanish / English) Insurance Professional with a passion for helping people? Do you thrive in a fast-paced, goal-driven environment? Join the Wellington Hawkins - State Farm Agen...Show moreLast updated: 30+ days ago
  • Promoted
Account Service Representative IV

Account Service Representative IV

FortegraJacksonville, FL, US
Full-time
Account Service Representative IV.The Account Service Representative IV is responsible for managing the full lifecycle of new business processing and account servicing across multiple system platfo...Show moreLast updated: 30+ days ago
Remote Collections Account Representative

Remote Collections Account Representative

ARS National Services Inc.Jacksonville, FL, US
Remote
Full-time
Showing 1 location Jacksonville - Remote.This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home.Training starts ...Show moreLast updated: 30+ days ago
Account Representative Medicare Advantage

Account Representative Medicare Advantage

CNO Financial GroupJacksonville, FL, United States
Full-time
Account Representative Medicare Advantage.The stated pay range is based on a national-average location.Actual salary is determined by factors including relevant work experience, skills and location...Show moreLast updated: 7 days ago
  • Promoted
Remote Collections Account Representative

Remote Collections Account Representative

AgCareers.comJacksonville, FL, United States
Remote
Full-time
This position is remote in the Jacksonville, FL area, candidates MUST reside in the greater Jacksonville area and be able to work from home. Training starts September 8, 2025!!!.Work from Home | Ful...Show moreLast updated: 6 days ago
Account Representative Jobs - Hiring Immediately

Account Representative Jobs - Hiring Immediately

MyJobResourceJacksonville, FL, United States
Full-time +1
We are currently looking for individuals to fulfill Part-Time and Full-Time Account Representative Jobs.No experience is required to apply for the position. Training is provided through former exper...Show moreLast updated: 23 days ago
Biotech Territory Account Representative

Biotech Territory Account Representative

Innovativ Pharma, Inc.Jacksonville, FL, US
Full-time
Pharmaceutical Sales Representative – Specialty & Entry Level.We are a diverse and fast growing Biopharmaceutical company that is committed to focusing on patient health while delivering ...Show moreLast updated: 30+ days ago
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Bill Pool - State Farm AgentJacksonville, FL, US
Full-time
As Account Representative - State Farm Agent Team Member for Bill Pool - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningfu...Show moreLast updated: 1 day ago
Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Daniel Lempesis - State Farm AgentJacksonville, FL, US
Full-time
Do you have aspirations to run your own business? If so, you may want to consider working in the office of Daniel Lempesis. As a member of our agency team, you have an opportunity to experience firs...Show moreLast updated: 30+ days ago
  • Promoted
Patient Account Representative

Patient Account Representative

HOPCo | Healthcare Outcomes Performance CompanyJacksonville, FL, US
Full-time
Patient Account Representative.Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients.Our reach will co...Show moreLast updated: 5 days ago
Account Service Representative IV

Account Service Representative IV

LotSolutions, Inc.Jacksonville, FL, US
Full-time
The Account Service Representative IV is responsible for managing the full lifecycle of new business processing and account servicing across multiple system platforms. This role requires proficiency...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Remote Bilingual Collections Account Representative

Remote Bilingual Collections Account Representative

ARSJacksonville, Florida, USA
Remote
Full-time
This position is remote in the Jacksonville FL area candidates MUST reside in this area and be able to work from home.Candidates for this position must be fluent in English and Spanish.Training sta...Show moreLast updated: 2 hours ago
People also ask
Patient Account Representative

Patient Account Representative

Southeast Orthopedic SpecialistsJacksonville, FL, United States
5 days ago
Job type
  • Full-time
Job description

PATIENT ACCOUNT REPRESENTATIVE

CENTRAL BUSINESS OFFICE | NON-CLINICAL | FULL-TIME | JACKSONVILLE, FL

Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine. We are dedicated to growing with our patients. Our reach will continue to expand to meet the needs of all patients, present and future. Our mission is to make industry-leading five-star orthopedic care accessible to as many people as possible.

At Southeast Orthopedic Specialists , we are dedicated to taking care of you so you can take care of business! Our robust BENEFITS includes the following :

  • Competitive Health & Supplemental Benefits
  • Monthly stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan with company match
  • Employee Assistance Program available 24 / 7
  • Employee Appreciation Days / Events
  • Paid Holidays & Paid Time Off

As Southeast Orthopedic Specialists continues to grow, we are hiring a Full-Time Patient Account Representative at our Central Business Office! Please see below for the functions and requirements needed to be considered for this position :

GENERAL SUMMARY

Acts as the primary contact for answering statement and billing inquiries for HOPCo. Responsible for reducing the accounts receivable of patient balances by arranging payment on outstanding accounts.

ESSENTIAL FUNCTIONS

  • Provides excellent customer service in alignment with our “World Class Service” expectations by promptly answering patient inquiries, going above and beyond with follow-through actions and always maintaining a positive demeanor while interacting with customers, both internal and external.
  • Assists patients and family members with billing and account questions, following up with insurance companies and internal departments as needed.
  • Works to resolve complaints at first contact wherever possible. Ensures all encounters are handled in a courteous, professional, and confidential manner.
  • Proactively works outstanding patient balances by contacting patients to arrange payment on outstanding accounts. Ensures patient balances are resolved promptly.
  • Analyzes accounts for proper claims processing and payment posting through inquiries from patients or staff.
  • Adheres to Business Office Patient Account Representative Occupancy rate standards for incoming phone calls.
  • Provides patients with estimated fee quotes and can explain insurance terms and regulations to assist patients in understanding their insurance benefits.
  • Verifies the accuracy and timeliness of patient demographics and billing activities and identifies problems and trends.
  • Communicates with insurance and collection agencies. Completes daily requests and works through obstacles on account balance to ensure maximum reimbursement.
  • Establishes and maintains effective communication with clinics, co-workers, and other departments as required.
  • Works to ensure that all assigned reports are worked accurately and promptly.
  • Maintains account receivables, identifying potential problems through registration, charge corrections, duplicate accounts, and refunds.
  • Provides feedback to management on issues that prevent timely reimbursement from payers due to contract, provider, and insurance company or system limitations.
  • EDUCATION

  • High school diploma / GED or equivalent working knowledge required.
  • EXPERIENCE

  • Requires a minimum of two to three years experience in billing or collections in a physician clinic or hospital environment.
  • KNOWLEDGE

  • Knowledge of medical billing and collection policies and procedures, ICD, and CPT coding.
  • Advanced computer knowledge, including Windows-based programs.
  • Knowledge of legal and regulatory government provisions.
  • SKILLS

  • Establishing and maintaining effective internal and external working relationships.
  • Defusing difficult situations and able to be consistently pleasant and helpful.
  • Resolving billing and payment issues.
  • ABILITIES

  • Multi-task in a fast-paced environment. Must be detail-oriented with strong organizational skills.
  • Interact professionally with patients, providers, and the public.
  • Read and communicate clearly and effectively in English. Bilingual is a plus.
  • ENVIRONMENTAL WORKING CONDITIONS

  • Normal office environment.
  • PHYSICAL / MENTAL DEMANDS

  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard.
  • This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
  • QUESTIONS?

    Contact HR@se-ortho.com

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.