Accounts manager Jobs in Santa Rosa, CA

Restaurant Manager

The Restaurant Manager is responsible for the overall leadership, operational execution, and financial performance of Vinarosa Resort's restaurant and bar outlets. This role ensures a consistently exceptional guest experience through the delivery of refined service standards, thoughtful hospitality, and strong team leadership. The Restaurant Manager oversees front-of-house operations while partnering closely with culinary and beverage leaders to ensure alignment between service, menu execution, and brand positioning. Responsibilities include labor management, training and development, service recovery, and adherence to all food safety and responsible alcohol service requirements. The position plays a key role in driving revenue, controlling costs, and maintaining operational efficiency. Through visible leadership and accountability, the Restaurant Manager contributes to guest loyalty, team engagement, and long-term asset value.

Key Responsibilities

Oversee daily restaurant and bar operations to ensure service excellence and operational consistency

Lead, coach, and develop front-of-house leadership and service teams

Ensure adherence to luxury brand service standards, policies, and procedures

Manage labor scheduling, staffing levels, and productivity to meet business needs

Monitor service pacing, guest flow, and table turns to optimize revenue performance

Lead service recovery efforts and personally address elevated guest concerns

Collaborate with culinary and beverage leaders on menu execution and guest experience

Ensure compliance with food safety, sanitation, and responsible alcohol service regulations

Oversee opening, closing, and shift transition procedures

Monitor operating costs and support inventory awareness and cost controls

Support recruitment, onboarding, and ongoing training initiatives

Review guest feedback and operational metrics to drive continuous improvement

Document incidents, performance issues, and operational matters as required

Partner with senior leadership on special events, promotions, and initiatives

Leadership & Cultural Expectations

Demonstrate strong leadership presence with integrity and professionalism

Maintain a guest-first mindset while balancing operational and financial priorities

Foster a culture of collaboration, accountability, and mutual respect

Communicate clearly and effectively across all departments

Hold leaders and team members accountable to standards and results

Model calm, decisive leadership during high-pressure situations

Support a culture of continuous improvement and innovation

Required Skills & Qualifications

Previous restaurant management experience in a hotel or upscale dining environment required

Strong knowledge of food and beverage operations and service standards

Proven leadership, communication, and team development skills

Experience managing labor, budgets, and operational performance

Proficiency with POS systems and reporting tools

Working knowledge of food safety and alcohol service regulations

Physical & Scheduling Requirements

This position requires standing and walking for extended periods and the ability to support service operations as needed. Flexible availability is required, including evenings, weekends, holidays, and special events.

Work Environment Statement

The work environment includes indoor and outdoor restaurant and bar venues within a luxury resort setting. Employees may be exposed to varying noise levels, temperatures, and high guest volumes.

Equal Opportunity Employer Statement

Vinarosa Resort, managed by Ensemble Hospitality, is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable California law.