Accounts receivable Jobs in Kent, WA

Accounts Receivable

Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company - we are a legacy.

Ensure Oak Harbor receives timely customer payments in accordance with contracted terms while providing exceptional phone support to resolve payment issues and inquiries.

Essential Duties and Responsibilities :

• Initiate outbound collection calls to resolve past due balances and arrange payments.
• Manage an account portfolio by reviewing aging reports, prioritizing accounts, and scheduling follow-ups.
• Handle inbound customer inquiries regarding invoices, payments, and account status; investigate and resolve issues in real time.
• Document all customer interactions in the AR system, including promises to pay, disputes, and next steps.
• Collaborate with internal departments to resolve payment blockers, disputes, or service-related issues.
• Investigate billing discrepancies such as lost invoices or incorrect charges; follow through until resolution or escalation.
• Draft and send collection letters, payment reminders, and dispute confirmations to maintain clear communication and document account status.
• Report on delinquent accounts to the AR Supervisor with status updates, planned actions, and escalation recommendations.
• Support month-end close and audit processes by providing documentation and reconciliation assistance.
• Other duties as assigned to support AR team objectives and process improvements.

Experience, Skills, and Qualifications :

Benefits :

Single person pays up to 2% of gross income.

Oak Harbor Freight Lines is an Equal Opportunity Employer