Ad operations Jobs in San Diego, CA

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. Since our founding, we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson's disease psychosis and the first and only approved drug in the United States and Canada for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer's disease psychosis, and multiple other programs targeting neuro-psychiatric and neuro-rare diseases. For more information, visit us at Acadia.com and follow us on LinkedIn and X.

Please note that this position is based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary :

In this exciting role, the Associate Director, Commercial Field Trainer may be responsible to oversee the creation, design, facilitation, and execution of training for Commercial Sales Team as well as the Patient Services Teams that represent our products (Nuplazid, Daybue) in support of the Commercial Teams success. This individual collaborates and partners with other members of the Commercial Effectiveness and Training (CET) team, patient services, field sales, marketing, medical and field leadership to assess the needs of our commercial organization. This role will support key marketing tactics, elevate disease state, product reimbursement, caregiver experience, product expertise and selling skills. Training programs managed will span the Learning Continuum from Onboarding New Hires to ongoing learning for members of the patient services teams. The incumbent will lead the development of training plans, communication, and on-line learning programs & content supporting the commercial teams- This role will be instrumental in leading the building of training workshops around National and Regional Sales Meetings to support these teams. Our Patient Services teams Provide expert field-based access and reimbursement support. This training expert will need to have a deep understanding of reimbursement, specialty pharmacies, payer issues, patient access process, and working with Centers of Excellence and care givers, in order to support and educate our PSS teams.

Primary Responsibilities :

• Develops and maintains commercial training curriculum from the on-boarding processes, new hire training, advanced training and ongoing learning to meet the current and emerging needs of the field commercial employees.
• Responsible for the development, updating and implementation of all training modules, content and programs that are appropriate for field commercial employees.
• Creates training materials that enhance the learning process; including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc. and works with leadership and HR on follow-up and corrective action as appropriate.
• Interfaces and collaborates with marketing team to develop training and communications to support brand strategy.
• Development of materials, job aids, sales training backgrounders, competitive backgrounders, and market updates to support brand strategy.
• Manage contracts and expenses with external consultants and vendors within budgetary guidelines.
• Lead content development and maintain Learning System which includes training modules and materials as well as live workshop content designed for a new hire
• Manages the approval of training materials and resources through Acadia's MLR (Medical, Legal, and Regulatory) process including regularly attending MLR meetings
• Works with corporate compliance and / or our compliance agency partner to ensure commercial field market access employees are trained and up-to-date on policies and procedures that affect their respective functional areas

Education / Experience / skills :

Bachelor's degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered. A minimum of 5 years progressively responsible experience in Pharmaceutical or Medical Sales and Learning & Development, with a minimum of 3 years in a training role. A focus on Specialty Sales, Rare Disease, Pediatric Neurology, Neurology, Pediatrics, Long-Term or Long Term Care is beneficial Experience with product launches and developing New Hire Training plans is highly desired with extensive experience and technical expertise associated with access and reimbursement and Medicare expertise is strongly preferred.

Must possess :

Scope :

Establishes strategic plans for designated function(s). Develops methods, techniques, and evaluation criteria for projects, programs, and people. Works on complex issues where analysis of situations or data requires an in-depth knowledge of functional area and related organizational objectives. Erroneous decisions will have a serious impact on the overall success of functional area and may impact the long term success of the Company.

Physical Requirements :

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and / or move up to 20 pounds. Ability to travel by car or airplane independently up to 40% of the time and work after hours if required by travel schedule or business issues.

LI-HYBRID

EEO Statement (US-Based Employees) : Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply - especially if the reason you are the best candidate isn't exactly as we describe it here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia's career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at [emailprotected] or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

Notice for California Applicants : Please see our California Applicant Privacy Notice within our Privacy Policy.

Notice to Search Firms / Third-Party Recruitment Agencies (Recruiters) : The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. ("Acadia"). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.