Administrative specialist Jobs in Winston-Salem, NC

Position Summary

Join the Ramily!

Winston-Salem State University ( WSSU ) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education ( ACE ). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive, inclusive environment, the university fosters a close-knit, diverse community that nurtures both personal and academic growth.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Are you an administrative professional with a background in Higher Ed or health services? The Student Wellness Center at Winston-Salem State University ( WSSU ) is seeking a dedicated and organized Administrative Support Specialist to join their team!

As the first point of contact for Student Health Services, Counseling Services, and the Pharmacy, the Administrative Support Specialist plays a vital part in fostering a safe, healthy, and supportive campus environment! The Administrative Support Specialist supports the efficient and effective delivery of health services to a population of approximately 5, students.

Responsibilities of the Administrative Support Specialist include :

Providing excellent customer service as the face and first point of contact at the front desk of the Student Wellness Center :

• Greet walk-ins and answer the phone, directing inquiries to the appropriate personnel when necessary
• Answer frequently asked questions, and explain and interpret Health Services information for students, vendors, and visitors
• Maintain accuracy and confidentiality of medical documents

Coordinating front-office operations :

Provide timely and accurate written and verbal communication :

Primary Function of Organizational Unit

Winston Salem State’s integrated Wellness Center provides services to the student community and consultation to the wider campus community. The Wellness Center is made up of Student Health Services, Counseling Services, and the Pharmacy. The Center is a member of the Student Affairs Division of the university. Responsibilities in our acute care clinic include attending to the health care needs of our students to include assessment, diagnostic care, prescribing medication and treatment as needed. Educating students is also an essential part of our services.

Position Information

Position Number

Competency Level

Working Position Title

Administrative Support Specialist

Building and Room No.

AH Ray Building, Room

Work Hours : From [time] to [time] on [days] of [week]

8-5

Hours per week

40

Months per year

12

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

12

DHR Assigned Fields

FTE

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Position required to work On-Call / Emergency Callback

No

Minimum Experience / Education

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical / drug tests required