Admissions coordinator • st louis mo
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Pine Grove Manor Skilled Nursing -
Medical, Dental & Vision Insurance
Paid Time Off (PTO)
Competitive Compensation
Pine Grove Manor Skilled Nursing is seeking an Admissions Coordinator to support our Admissions Leader with daily operations. This role is ideal for a customer-focused professional who enjoys healthcare marketing, patient interaction, and guiding families through the admissions process with care, clarity, and professionalism.
You will play a key role in admissions coordination, internal marketing, facility tours, room preparation, and census development while ensuring a smooth and welcoming experience for prospective residents and their families.
Maintain and update admissions guidelines, criteria, policies, and procedures
Serve as a primary point of contact for walk-in, phone, and electronic inquiries
Conduct facility tours for prospective residents, families, and referral sources
Promote facility programs and services through internal and external marketing efforts
Complete and manage electronic admissions inquiries, Medicare information, and room rates
Coordinate with hospitals, nursing staff, and e-discharge systems to obtain clinical information
Verify financial and insurance eligibility prior to admission
Screen and evaluate prospective residents for admission appropriateness
Communicate with Social Services, insurance companies, physicians, and referral partners
Prepare resident rooms and ensure readiness prior to admission
Meet with families to complete admissions paperwork accurately and timely
Participate in morning stand-up meetings and census development initiatives
Build and maintain strong relationships with referral sources through calls, emails, and visits
Address and resolve resident and family concerns with empathy and professionalism
Support private transition day sales and conduct post-admission follow-up calls
Perform additional duties as assigned
Experience in healthcare services, long-term care, pharmaceuticals, or related fields preferred
Knowledge of skilled nursing or long-term care admissions strongly desired
Excellent communication and customer service skills
Professional appearance and demeanor
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
At Pine Grove Manor Skilled Nursing, we are committed to delivering compassionate, high-quality care in a supportive and collaborative environment. Our team values professionalism, teamwork, and service excellence—for both our residents and our employees.
Equal Opportunity Employer
Pine Grove Manor Skilled Nursing provides equal employment opportunities to all employees and applicants and prohibits discrimination or harassment of any kind in accordance with federal, state, and local laws.
