The Admissions Assistant (Non Nurse) facilitates and supports the admission process in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
High school graduate or equivalent
Prior healthcare experience preferred
Specific Job Requirements
Possess the ability to make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to : patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and / or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
Gather and enter all necessary admission paperwork
Provide assistance for patient and family at time of admission
Assist with follow up visits and interviews with all new patients after admission
Assist or solely provide facility tours to potential and newly admitted patients, families, and any visitors
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language