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Airline Industry Consulting Manager / Senior Manager
AccentureArlington, Virginia, US- Promoted
Airline Wheelchair Assistant
SP+Arlington, VA, United StatesAirline Wheelchair Assistant
BagsARLINGTON, VA, USOverview
Bags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.
A Wheelchair Assistant works at an airport facility and provides assistance to passengers traveling in wheelchairs.
Responsibilities include pushing passengers in a wheelchair to and from their arrival / departure gate, and assisting passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations. Wheelchair Assistants must maintain a friendly and positive attitude and always be attentive to each passenger’s individual icating effectively and clearly. Asking each passenger the safety and security questions
This is a physically demanding position which requires on-the-job security training and the ability to receive all applicable airport security badges.
You will...
This position is for our 4am - 12pm shift and must have reliable transportation.
- Push wheelchair passengers to and from gates
- Roll customer-occupied wheelchair safely down the jet bridge
- Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Maintains a friendly and positive attitude and is attentive to each passenger’s individual needs; by assisting passenger with any problems, questions, or concerns
- Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
- Exceed customer service standards
- Carry out other duties as assigned
You have...
Salary Range : $16 / hr (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards.
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.