Amazon Jobs in Albuquerque, NM
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Amazon • albuquerque nm
Last updated: 2 days ago
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.He...Show moreLast updated: 30+ days ago
Description Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce.Since our start in 1995, we have significantly expanded our product offerings, internat...Show moreLast updated: 30+ days ago
Amazon warehouse associates hiring in your area.If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Logis...Show moreLast updated: 5 days ago
Application deadline : Oct 23, 2025.Amazon is a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce.
Since our start in 1995, we have significantly expanded our produ...Show moreLast updated: 30+ days ago
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.
Here in the UK we employ around 5,000 people across the country to del...Show moreLast updated: 30+ days ago
Amazon needs you as a flex job Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and seaso...Show moreLast updated: 5 days ago
Join Amazons mission to become Earths safest place to work! At Amazon, weve set the ambitious goal to become the benchmark of safety excellence across all industries in which we operate.We're seeki...Show moreLast updated: 4 days ago
This is a Full-Time Delivery Associate position delivering packages around the Albuquerque and Rio Rancho area! We need reliable, independent, flexible, hard workers who pay attention to details, c...Show moreLast updated: 30+ days ago
Are you ready to take full ownership of growing e-commerce brands on Amazon? Karo Solutions is hiring on behalf of our client a fast-scaling global eCommerce company empowering brands to grow on A...Show moreLast updated: 2 days ago
Ecommerce Specialist (Amazon Focus).Role : Ecommerce Specialist (Amazon Focus).Hours : 8am - 4pm Eastern Standard Time.Hourly Wage : $6 - $10 (negotiable based on experience).We're looking for a highl...Show moreLast updated: 3 days ago
Amazon Connect Engineer
MaximusAlbuquerque, USFull-time
Regional Maintenance Manager
Amazon.com, Inc.Albuquerque, NM, United StatesFull-time
amazon warehouse associate $15+ / Hour (Sign on Bonus)!
AmazonAlbuquerque, NMFull-time +1
Regional Maintenance Manager
Amazon.com Services LLCAlbuquerque, New Mexico, USAFull-time
- Promoted
Amazon Connect Engineer
MAXIMUSAlbuquerque, NM, United StatesFull-time
flex jobs
Amazon FlexAlbuquerque, NMFull-time +1
Multi-Site EHS Manager II
Amazon.com IncAlbuquerque, NM, United StatesFull-time
- Promoted
Delivery Associate - Rise Up Logistics LLC
Amazon Delivery Service PartnerAlbuquerque, NM, USFull-time
- Promoted
Account Manager - Amazon
Talent VoyagerAlbuquerque, NM, USFull-time
- Promoted
E-commerce Specialist (Amazon Focus)
LagoAlbuquerque, NM, USFull-time
The average salary range is between $ 32,175 and $ 37,050 year , with the average salary hovering around $ 34,613 year .
- low voltage electrician (from $ 26,813 to $ 446,238 year)
- hospital (from $ 31,200 to $ 235,000 year)
- physician (from $ 95,566 to $ 234,500 year)
- shipping and receiving (from $ 30,225 to $ 230,000 year)
- dentist (from $ 133,750 to $ 220,000 year)
- chief engineer (from $ 94,205 to $ 219,050 year)
- construction management (from $ 72,443 to $ 213,250 year)
- veterinarian (from $ 75,000 to $ 202,500 year)
- general dentist (from $ 100,000 to $ 200,000 year)
- nuclear engineer (from $ 130,450 to $ 195,750 year)
- Miramar, FL (from $ 33,150 to $ 167,700 year)
- Seattle, WA (from $ 35,667 to $ 141,100 year)
- Bellevue, WA (from $ 33,735 to $ 94,211 year)
- Irvine, CA (from $ 30,469 to $ 92,100 year)
- Atlanta, GA (from $ 31,005 to $ 77,050 year)
- Los Angeles, CA (from $ 32,175 to $ 72,603 year)
- Plano, TX (from $ 31,273 to $ 70,000 year)
- Chattanooga, TN (from $ 34,125 to $ 57,000 year)
- Chicago, IL (from $ 31,392 to $ 52,650 year)
The average salary range is between $ 32,175 and $ 42,880 year , with the average salary hovering around $ 35,528 year .
Amazon Connect Engineer
MaximusAlbuquerque, US30+ days ago
Job type
- Full-time
Job descriptionPartners / Suppliers End users Degree in a Telecommunication / Computer Engineering / Computer Science, Computer Technology / or related discipline or equivalent professional technical experience 2+ years of experience in cloud-based contact center solutions (specifically Amazon Connect) Proficiency in AWS Services and Infrastructure as code Strong scripting or programming skills (e.g., Python, JavaScript). Familiarity with DevOps practices and tools (e.g., CI / CD, CloudFormation, Terraform). Familiarity with AWS services : Amazon Connect, DynamoDB, Lambda, StepFunciton, S3, Kinesis (data / video)(Stream / Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API Gateway, Amazon Lex, and CloudFront Good technical problem-solving skills and ability to collaborate in troubleshooting challenging configurations Proactive, methodical, and thorough approach to operations management Excellent ability to communicate in both written and oral forms, to technical and non-technical audiences at all levels of the organisation Ability to work independently to objectives and manage multiple high priority initiatives in parallel Customer and user focussed, with the ability to understand and manage stakeholder goals and priorities across multiple Business Divisions Flexible and pragmatic attitude, with the ability to work effectively in a fast paced, ambiguous environment Excellent influencing of peers, senior executives, customers and partners in delivery of operational priorities and maintaining positive and productive relationships.
Description & Requirements
Be part of something great
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are seeking an Amazon Connect Engineer to join the Central IT Division they will play a key role in designing, implementing and maintaining cloud-based contact center solutions using Amazon Connect and related AWS services.
Primary responsibilities are design implementation, administration, support, maintenance, upgrades and platform migrations.
Working closely with UK & USA stakeholders, including business analysts, developers, and operations teams, providing technical support document system configurations, workflows, and best practices.
Internal
- Technology Operations Director
- Infrastructure & Security teams
- Contact Center Squad
- Contact Center Teams
External
1. Design and implement scalable and resilient solutions on Amazon Connect via infrastructure as code, contribute to large-scale projects, including system upgrades, platform migrations, and feature implementations. Solutions for voice, chat, and task-based interactions.
2. Architect contact flows, IVRs (Interactive Voice Response), routing profiles, and agent hierarchies.
3. Develop and deploy custom contact flows and automation scripts. Configure call routing, queues, and user permissions. Optimize contact center operations through data analysis and feedback loops.
4. Implement real-time and historical reporting solutions using AWS analytics tools.
5. Integrate Amazon Connect with third-party CRMs, ticketing systems, and workforce management tools. Customize agent and customer experiences using APIs and SDKs
6. Leverage AI / ML tools (e.g., Amazon Lex for chatbots, Amazon Polly for text-to-speech) to enhance customer interactions.
7. Analyse existing and new voice and data networks (as needed), Troubleshoot, maintain, upgrade, and identify problem areas and solve issues in a proactive manner. Monitor system performance to ensure high availability, security, and compliance of the contact center infrastructure.
8. Work closely with manager and stakeholders, including business analysts, developers, and operations teams, understand the assigned work, deliver on agreed dates and raise issues / risks in a timely manner in case of risk to project deliverables
9. Provide technical support and training to internal teams and end-users.
10. Document system configurations, workflows, and best practices.
11 Provide high-level operational support acting as escalation point for work stoppages
12 Follow Maximus implementation standards and Change control processes, understand business processes and develop unit and integration test scenario in accordance with system requirements and business process changes
Individual Competencies
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
52,500.00
Maximum Salary
57,500.00