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Amazon Jobs in Corpus Christi, TX

Last updated: 2 days ago
Senior Amazon Director

Senior Amazon Director

DreamHire.comTX, US
$72,000.00–$100,000.00 yearly
Remote
Full-time
Quick Apply
This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.This position serves as a key operations role and represents the organization publicly.Ensure Cl...Show moreLast updated: 12 days ago
Automation Test Engineer – Amazon Connect

Automation Test Engineer – Amazon Connect

Tekgence Private LtdTX, United States
Full-time +2
Quick Apply
Job Title : Automation Test Engineer Amazon Connect Location : Remote Hire Type : Long Term Contract Overview : We are seeking a skilled Aut...Show moreLast updated: 2 days ago
Technical Customer Support- Military Veterans and Spouses Encouraged to Apply

Technical Customer Support- Military Veterans and Spouses Encouraged to Apply

Amazon.com Services LLC - A57US, TX
At Ring and Blink, our Technical Customer Support (CS) representatives deliver timely, accurate, and professional technical support to all Ring customers. The team is looking for driven individuals ...Show moreLast updated: 30+ days ago
Area Manager II - Corpus Christi, TX

Area Manager II - Corpus Christi, TX

Amazon.com Services LLCCorpus Christi, Texas, USA
Please note : this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (We...Show moreLast updated: 30+ days ago
Senior Amazon Director

Senior Amazon Director

DreamHire.comTX, US
12 days ago
Salary
$72,000.00–$100,000.00 yearly
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.

This position serves as a key operations role and represents the organization publicly.

Roles & Responsibilities

  • Ensure ClickUp profiles are consistently updated correctly.
  • Oversee a seamless onboarding process for new clients.
  • Manage a streamlined client offboarding process, ensuring proper documentation and centralization.
  • Ensure team members complete training videos as they are released.
  • Responsible for executing Amazon audits.
  • Manage the operation of the Amazon support desk.
  • Ensure Amazon teams monitor and understand their churn metrics monthly.
  • Establish clear and effective communication between account managers and clients.

KPIs

  • 90% of Amazon clients meet 100% of their ad spend budget.
  • Maintain a churn rate below 7.5% per month for the Amazon department.
  • 90% of audits are completed and followed up on within five business days.
  • 30% of active clients leave a review on Google.
  • 30% of clients are billed for performance bonuses.
  • 95% of clients successfully launch within seven business days of starting, including :
  • Onboarding calls with clients.
  • Strategy sessions.
  • Internal team onboarding calls.
  • Task assignments.
  • Produce one case study every quarter.
  • Ensure less than 20% of client offboarding includes negative feedback.
  • Maintain a 150% margin per team member.

    • Daily Responsibilities

  • Cultivate and sustain long-term client relationships.
  • Oversee client progress at key intervals (30, 60, and 90 days).
  • Support milestone achievements and brand management initiatives.
  • Identify and resolve ongoing client challenges, ensuring satisfaction.
  • Lead retention efforts by providing tailored proposals, negotiating contracts, and recommending upgrades or upsells.
  • Monitor quarterly survey responses to ensure client satisfaction.
  • Propose strategic enhancements to improve client performance.
  • Ensure client needs are met and contractual tasks are completed on time.
  • Gain in-depth knowledge of clients' businesses, competitors, and marketing goals to solve business challenges.
  • Regularly track and report client progress to confirm goals are met.
  • Conduct account and onboarding audits based on the Account Audit Checklist.
  • Participate in bi-weekly board reviews to :
  • Monitor design team workload and current projects.
  • Confirm sufficient client work across core areas (SEO, troubleshooting, design, images, copy, catalog, etc.).
  • Ensure timely task completion and consistent progress.
  • Track milestone progress with the brand manager.
  • Coordinate with the brand manager for issue resolution, leaving tasks on their client board as needed.

    • Requirements

  • Preferred 3+ years of Amazon Seller Central experience or equivalent knowledge. Comprehensive understanding of Seller Central, including flat files, FBA, PPC, brand registry, and related tools (e.g., Helium10).
  • 2+ years of agency experience, with a focus on dynamic client needs.
  • At least 2 years in a management role, with team leadership, hiring, and performance management experience.
  • Ability to thrive in a fast-paced environment, effectively managing tasks and setting priorities.
  • Proficiency with tools like Zoom, Slack, and ClickUp (or similar project management software).
  • Strong project management skills and enthusiasm for eCommerce.
  • Client-focused with experience conducting calls and account management to grow Amazon sales.

    • Benefits

  • Yearly bonuses based on performance.
  • Health benefits (medical, dental, and vision) after 90 days.
  • Seven paid company holidays.