Amazon Jobs in Richardson tx

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

As a Contact Center Software Infrastructure Engineer, you will design and implement cloud contact center infrastructure and application components for our firm’s journey to AWS Contact Center in the Business Collaboration space. You will use your hands-on experience building scalable solutions to pave the successful way for our team. You will apply your technical knowledge and problem solving methodologies to build cloud Infrastructure components, applications, and integrations that will serve our client-facing employees.

Job responsibilities

• Write Terraform modules and sentinel policy sets for IaC.
• Pave, re-pave and un-pave Cloud Infrastructure for Validations
• Write code to utilize AWS platform SDKs using one of the modern programming languages.
• Write Unit-test Cases and assert test coverage.
• Document and troubleshoot code level issues.
• Flow development of Amazon Connect Contact and integration with Lambda, Kinesis etc.
• Troubleshoot and Root Cause Analysis

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills