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Last updated: 6 days ago
Amazon Connect Developer

Amazon Connect Developer

Intone NetworksPlano, TX, United States of America
Part-time
Position : Amazon Connect DeveloperLocation : Delaware, New Jersey and Plano TXRTTO : Day One OnsiteSource Mix : FTCNumber of Positions : 6 PositionsPosition ID394143Strategy : EP3Experience Level : 8...Show moreLast updated: 30+ days ago
Senior Amazon Director

Senior Amazon Director

DreamHire.comTX, US
Remote
Full-time
Quick Apply
This role focuses on client satisfaction and retention to build loyalty, while overseeing operations.This position serves as a key operations role and represents the organization publicly.Ensure Cl...Show moreLast updated: 30+ days ago
Local CDL Class A Driver - Angell Transport LLC

Local CDL Class A Driver - Angell Transport LLC

Amazon Freight PartnerPlano, TX
Full-time +1
Deliver Millions of Smiles with Amazon •.No Touch Freight - Drop and Hook!.Full Medical Benefits After 30 Days!.Quarterly Performance / Safety Bonuses!. Angell Transport LLC is a dedicated Amazon Logis...Show moreLast updated: 6 days ago
Data Center Engineering Operations Technician

Data Center Engineering Operations Technician

Amazon Data Services, Inc.Garland, Texas, USA
Full-time
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data cen...Show moreLast updated: 30+ days ago
Delivery Driver (Part-Time)

Delivery Driver (Part-Time)

Amazon Delivery Service PartnerRichardson, TX, US
Full-time +1
Reliable and safety-conscious drivers.Friendly individuals with great customer service skills.Drivers who enjoy being on the road. Positive, team-oriented people.Shift Times : 6 : 45am - 11 : 30am, 1 : 45p...Show moreLast updated: 28 days ago
Assistant Buyer, Amazon Merch on Demand

Assistant Buyer, Amazon Merch on Demand

Amazon.com Services LLCCarrollton, Texas, USA
Full-time
Amazon Merch on Demand is the leader in on-demand print services for artists, brands, and content creators.If you'd like to help us drive a continuous improvement culture in this world class organi...Show moreLast updated: 30+ days ago
Pharmacy Technician, Amazon Pharmacy

Pharmacy Technician, Amazon Pharmacy

PillPack, LLC - H96Richardson, Texas, USA
Full-time +1
Innovation is at the core of what we do.We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medicatio...Show moreLast updated: 30+ days ago
Overnight Staff Pharmacist, Amazon Pharmacy

Overnight Staff Pharmacist, Amazon Pharmacy

PillPack, LLCRichardson, Texas, USA
Full-time
Innovation is at the core of what we do.We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medicatio...Show moreLast updated: 30+ days ago
  • Promoted
customer service work from home

customer service work from home

AmazonRichardson, TX, United States
Remote
Full-time +1
Amazon needs you as a Customer Service Representative (Work From Home) to help their mission of making customers lives easier. If you are looking for outstanding pay, flexible part-time, full-time a...Show moreLast updated: 30+ days ago
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Amazon Connect Developer

Amazon Connect Developer

Intone NetworksPlano, TX, United States of America
30+ days ago
Job type
  • Part-time
Job description

Position : Amazon Connect DeveloperLocation : Delaware, New Jersey and Plano TXRTTO : Day One OnsiteSource Mix : FTCNumber of Positions : 6 PositionsPosition ID394143Strategy : EP3Experience Level : 8+ Years Detailed JD : Job SummaryWe are seeking a highly skilled and experienced Senior Engineer in Amazon Connect and AWS Expert to join a dynamic team and assist with migration from legacy contact center system to Amazon Connect. In this role, you will be responsible for the assessment, design, development, and implementation of complex contact center solutions leveraging Amazon Connect platform. You will work closely with cross-functional teams, including product, engineering, and operations to deliver high-quality, innovative, secure and scalable solutions that meet the evolving needs of the business in a hyper-growth environment.Key ResponsibilitiesDesign, develop, and implement complex contact center solutions utilizing the full suite of Amazon Connect features, including IVR / contact flows, queues, agents, and integrations.Develop and implement custom integrations with CRM systems (Salesforce, ServiceNow etc.,), ERP Systems, Alert & Monitoring systems and other business applications.Optimize contact center performance by analyzing call flow data, identifying bottlenecks, and implementing improvements to reduce call handling times and improve customer satisfaction.Configure and manage Amazon Connect features, including voice and chat capabilities, speech recognition, text-to-speech, and outbound dialing.Stay abreast of the latest advancements in contact center technology and Amazon Connect features.Provide technical support, troubleshoot and resolve technical issues related to Amazon Connect and its integrations.