Area manager Jobs in North Charleston, SC

Valet Living Doorstep is the standard-setting waste and recycling collection amenity that adds value and convenience to more than 2 million apartment homes across 40 states.

As an Area Leader, you will play a crucial role in ensuring exceptional service delivery across a portfolio of 20 – 30+ apartment communities. You will be responsible for overseeing and directing a team of 15-30+ dedicated associates, known as Service Valets, within your assigned area / district. In this role, you will demonstrate a service culture that prioritizes the service experience. You’ll model, train and coach expectations to deliver the service standard.

Salary Range : $45,000 - $50,000

Bonus : target bonus is 10% of annual salary (divided and paid out quarterly)

Company vehicle provided

Schedule : This position requires willingness to work a variable schedule which could include hours in the morning / early afternoon and evening, depending on current business needs.

Work environment : You will work from both a home office and in-field (community properties), as necessary

Responsibilities :

• Drive service excellence by ensuring daily and nightly completion of resident doorstep trash / recycle / compost pick-up for assigned communities
• Create a scheduling plan in partnership with your Operations Manager based off monthly and weekly trash workload
• Comply with, promote, and train Service Valets on collection policies and procedures
• Drive system (iValet) compliance through consistent communication, training, and development of all Service Valets
• Plan and manage the collection process by fully utilizing the tools provided to ensure budget targets are achieved and client requirements are met
• Track nightly performance against key performance indicators (KPIs) and contribute to service transformation and business growth by recommending productivity improvements
• Increase Service Valet retention through promoting a sense of associate belonging and ensuring a high level of engagement
• Provide on-call support to Service Valets and assigned communities
• Report safety incidents in a thorough and timely manner
• Regularly complete community checks to ensure quality standards are maintained
• Address associate development needs and facilitate appropriate coaching or training opportunities
• Attend team meetings virtually, in person, or off-site when needed
• Perform other duties as assigned

Qualifications :

Physical Requirements and Special Conditions of Employment :

Our full-time associates are provided with the following comprehensive, flexible benefits :

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

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