Assistant administrator Jobs in Waterbury, CT

Summit Handling Systems, Inc is an award-winning, privately owned third generation family business with a 70+ year presence in the Northeast. An 'essential' company in the nation's supply chain, we sell, service and rent forklifts and related materials handling equipment from 5 locations, employing over 180 people, and still growing. Look at us at www.summithandling.com.

Summit Handling Systems, Inc. is seeking a dedicated Service Administrator to provide essential administrative support to our Service Department. This role involves coordinating service requests, maintaining accurate records, and supporting the Service Manager in daily operations.

Salary Range : 22-27 per hour.

General Duties and Responsibilities :

• Process technicians' timecards accurately and promptly.
• Manage Work in Process (WIP) and ensure timely updates.
• Organize and maintain service department paperwork, ensuring proper filing and accessibility.
• Prepare and send invoices for completed work orders while maintaining service records and customer details.
• Create and manage maintenance contracts.
• Monitor and track preventive maintenance (PMs).
• Handle service calls via phone and email professionally.
• Provide administrative support to the Service Manager and team.
• Assist with special projects as needed.
• Manage office supplies inventory.

Education and Qualifications

High school diploma or equivalent required.

Previous administrative experience, preferably in a service or technical department.

Experience with forklifts or in a dealership environment is a plus.

Strong organizational and time management skills.

Excellent communication skills.

Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Ability to work independently and as part of a team.

Detail-oriented and proactive.

Strong problem-solving abilities.

Professional customer service mindset.

Efficient multitasking capabilities.

Benefits :

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Pay Range

22-$27 USD