Assistant branch manager Jobs in Phoenix, AZ

Job Description

Job Description

Description :

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of Assistant Branch Manager who will cover both our Scottsdale and Phoenix, AZ locations. The Assistant Branch Manager assists the Branch Manager in overseeing the branch’s retail growth and profitability. They assist in the responsibility for maximizing sales / production by coaching and developing staff, establishing and upholding legendary customer service, controlling expenses, coordinating the efforts of staff to ensure that functions are completed effectively, and all other various tasks involved in the overall operation of the branch.

This full-time position works 30 – 35 hours per week.

• Hire, train, direct and communicate performance expectations clearly and frequently, evaluate employee performance – recommend promotions, transfers and salary adjustments; identify performance problems and take action to correct, including termination.
• Maintain highly qualified staff at the branch who adheres to the latest approved allocation. This includes management and placing a floater pool, if available
• Develop and coach staff to provide legendary customer service to all customers and non-customers by upholding all customer service non-negotiables, e.g., greet customers with a sincere smile, appropriate use of handshake, learn and use customers’ names, process customer requests in a timely / accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide sincere thank you and lead by example.
• Engage, motivate, and lead staff to achieve branch goals. Grow branch customers and increase the level of products and services used by identifying opportunities to cross sell and make referrals. Promote, refer, sell and cross sell bank products and services and appropriate deposit, trust brokerage, insurance and credit products and services to generate and increase deposit fee income and coach staff to uphold the same.
• Monitor teller line for compliance with banking regulations and Bank policies. Take action to resolve any compliance issues.
• Schedule and monitor daily activities of staff, including transaction approvals.
• Order daily cash requirements for the bank and manage cash vault limits as well as staff cash limits.
• Uphold all security policies and procedures and be primary support for branch Security Coordinator.
• Ensure all deposit, cash, and online posting differences are reviewed and corrected daily.
• Provide backup for staff as needed and uphold all staff responsibilities.

Education / Experience Preferred :

Pay is dependent on knowledge, skills, abilities, experience and location.

Sunflower Bank Benefits

Employees enjoy outstanding benefits, including :

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.

If you qualify, apply online at www.sunflowerbank.com / careers.

You’ve never worked anyplace like Sunflower Bank!

EOE / AA : Minorities / Females / Disabled / Vets

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Requirements :