Assistant community manager Jobs in Louisville, KY

Overview

Looking for something different? We ARE that something different at RPM Living.

Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

The Position : The Assistant Community Manager greets prospects, processes applications, manages leases and renewals, handles rent collections and evictions, and promotes resident satisfaction and property visibility through effective communication and social media.

Responsibilities

• Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements
• Keep an updated availability report, process applications (including credit checks and rental history verification), submit them for the Community Manager's approval, and follow up with applicants on their status
• Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation
• Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in / out and renewal data
• Manage rental collections, enforce lease terms, track fees, and initiate eviction when needed for financial compliance and revenue optimization
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
• Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed
• Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement

Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner

Qualifications

Education & Experience :

Physical Requirements :

Work Environment :

This job title is associated with Assistant Manager, Assistant Property Manager, and / or Assistant Business Manager.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify.