Assistant restaurant manager Jobs in Kansas City, MO

Salary will typically fall between $46-48K

Manages daily operations of the assigned outlet(s) during a shift. Directly supervises the Room Supervisor and reports to the Food and Beverage Manager.

Job Description :

Directly supervises Outlet operations, services, and product quality affecting the department on an assigned shift. Directly responsible for all front of house operations. Indirectly responsible for maintaining back of house operations with all set standards and specifications. Involved with hiring, training and development of personnel. Ensures Supervisors are held accountable for OJT manuals, 90 Day Timelines, Standard Operating Procedures, Snapshots, and

Coachings. Share responsibility of overall budgets, profit and loss statements, cost analysis, planning and promotions with Outlet Manager. Counsels, guides and instructs personnel in the proper performance of their duties with providing corrective and positive feedback. Monitors appearance of food served and communication deviation from standard. Responsible for scheduling of employees to ensure the highest possible level of service while maintaining labor cost within budgets. Ensures regulatory, internal controls and policy and procedures are in compliance with set standards and manages company assets. Ensures that all areas are kept clean, safe and in proper condition. Implements training programs that ensure high quality service. Available to work any shift, any day when necessary.

Responsible for overall operation of the Banquet department. Responsible for hiring and development of personnel, labor analysis, cost analysis, budgets, long range planning, booking of in-house functions, and purchasing and maintenance of equipment. Supervises banquet functions to ensure delivery of exceptional guest service experience. Establishes and administers training programs. Counsels, guides and instructs personnel in the proper performance of their duties. Direct the development and administration of controls for all phases of the banquet area in an economical and profitable manner while maintaining established standards. Coordinates with the sales department and kitchen in the maintenance and development of procedures for food service and presentation of menu items for maximum customer satisfaction. Supervises staff and ensures proper staffing levels in order to provide high standards of service with minimum labor hours. Ensures that available facilities are adequate for performance of duties by assigned personnel. Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated. Monitors appearance of food served and communicates deviations from standard. Performs assigned input work in compiling annual budgets. Prepares and coordinates the periodical performance reviews of assigned personnel. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s.

The term “management” includes duties such as interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees’ grievances and complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.

Knowledge, Skills & Education Preferred :

• College Degree preferred.
• Knowledge of food and labor costs and introduction to Budget and P&L knowledge.
• Strong managerial skills.
• Ability to communicate well among staff and guests at all levels.
• Ability to manage multiple tasks and priorities at one time.
• Ability to work well with others including ability to interact with guests and employees.
• Ability to motivate and empower employees to perform to a higher level.
• 5 years’ experience in restaurant industry, with a minimum of 2 years supervisory role preferred.

Physical Requirements :

Important Notice :

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Guest service is an intricate portion of all job positions on property. Because of this, you may also be asked to perform other duties or tasks in focus of truly great service.

Licensing and Certification Required :

Employees may be required to obtain a Missouri Gaming Commission license. The initial license is paid for by the employee through payroll deduction. All subsequent renewals for the license are paid by Harrah’s North Kansas City.