Associate editor Jobs in Chicago, IL

Join a collaborative team where your writing, organization, and stakeholder skills help people get work done right the first time. We’ll rely on you to turn complex processes into simple, actionable steps so our clients and partners can operate confidently.

As a Procedures Editor in Operations, you transform complex processes into clear, accurate, and compliant procedure documents. You partner closely with business teams and Control Managers to keep content current, consistent, and aligned to templates and style standards. Your work enhances usability, supports risk and control needs, and improves the overall client experience.

Job Responsibilities

• Manage the business‑as‑usual change request queue for procedure updates.
• Lead annual document reviews, confirming ownership and executing required changes.
• Apply templates and style standards; convert content to active voice with numbered steps and if‑then tables.
• Analyze procedures to identify gaps; recommend and document improvements and alternative formats.
• Secure approvals and finalize content for publication.
• Perform time‑sensitive quality assurance checks and peer reviews to ensure accuracy and compliance.
• Complete control checklists and maintain evidence for audits.
• Prepare information to support communications about procedural changes.
• Facilitate monthly meetings with business partners and Control Managers to share trends and key metrics.
• Lead projects for procedure implementations, multi‑change updates, and full rewrites; meet SLAs for client requests.

Required Qualifications, Capabilities, and Skills

Preferred Qualifications, Capabilities, and Skills