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Automotive service advisor Jobs in Cary, NC

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Automotive service advisor • cary nc

Last updated: 10 hours ago
  • Promoted
AUTOMOTIVE CUSTOMER SERVICE ADVISOR - 3923

AUTOMOTIVE CUSTOMER SERVICE ADVISOR - 3923

Premium Velocity Auto LLCRaleigh, NC, United States
Full-time
Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA),.Transfer your customer service skills and retail sales knowledge to an industry that will really get you movi...Show moreLast updated: 24 days ago
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysRaleigh, NC
Full-time
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 30+ days ago
  • Promoted
Automotive Service Technician

Automotive Service Technician

Capital Ford RaleighRaleigh, NC, US
Full-time
CAPITAL is currently seeking a skilled and customer-focused Automotive Service Technician to join our team.The Service Technician will be responsible for diagnosing and repairing mechanical issues ...Show moreLast updated: 30+ days ago
Automotive Service and Repair facility Service Advisor

Automotive Service and Repair facility Service Advisor

PEAK AUTOApex, NC, US
Full-time
Careers Advancement Opportunities .Automotive Service and Repair facility Service Advisor.The ideal candidate will have excellent communication and customer relationship skills, strong service writ...Show moreLast updated: 30+ days ago
Advisor - Service

Advisor - Service

Capital Auto AssociatesRaleigh, North Carolina, USA
Full-time +1
Holman is a family-owned global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last ce...Show moreLast updated: 2 days ago
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AUTOMOTIVE TIRE AND SERVICE ADVISOR - RALEIGH, NC

AUTOMOTIVE TIRE AND SERVICE ADVISOR - RALEIGH, NC

GoodyearRaleigh, NC, United States
Full-time
IMMEDIATELY HIRING!!! - APPLY TODAY!!!.Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with c...Show moreLast updated: 30+ days ago
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Service Advisor

Service Advisor

The Auto Club GroupCary, NC, United States
Full-time
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care : .At AAA Car Care,...Show moreLast updated: 30+ days ago
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SERVICE ADVISOR

SERVICE ADVISOR

Thompson Buick GMC CadillacRaleigh, NC, United States
Full-time
Every employee with Thompson Buick GMC Cadillac is absolutely critical to its success.Thompson Buick GMC Cadillac has been in business since 1956. Our rapid growth and fast-paced environment make th...Show moreLast updated: 10 hours ago
  • Promoted
Service Advisor

Service Advisor

Hendrick Automotive GroupCary, NC, US
Full-time
Hendrick Buick GMC Cadillac (Cary).Location : 115 Team Hendrick Way, Cary, North Carolina 27511.Responsible for selling, identifying and documenting service, maintenance, and repair service for cust...Show moreLast updated: 14 days ago
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EYEWEAR CUSTOMER SERVICE / SALES ADVISOR

EYEWEAR CUSTOMER SERVICE / SALES ADVISOR

MyEyeDr.Cary, NC, United States
Full-time
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry that de...Show moreLast updated: 5 days ago
Advisor - Service

Advisor - Service

Holman Enterprises, Inc.USA, North Carolina, Cary
Full-time +1
Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the follow...Show moreLast updated: 21 days ago
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  • New!
AUTOMOTIVE SERVICE MANAGER

AUTOMOTIVE SERVICE MANAGER

Mills Auto GroupRaleigh, NC, United States
Full-time
The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership.As the leader of our s...Show moreLast updated: 10 hours ago
RV Service Advisor

RV Service Advisor

RV Retailer, LLCRaleigh, NC
Full-time
Start Your Adventure with Blue Compass RV – Now Hiring a Rockstar Service Advisor! .Are you passionate about helping people? Love the RV lifestyle or want to be part of an industry that’s all about...Show moreLast updated: 19 days ago
Tire Service Advisor

Tire Service Advisor

Dealer Tire LLCRaleigh, NC
Remote
Full-time
We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH.We’re laser focused on helping the world’s largest and most trusted auto manufac...Show moreLast updated: 30+ days ago
People also ask
AUTOMOTIVE CUSTOMER SERVICE ADVISOR - 3923

AUTOMOTIVE CUSTOMER SERVICE ADVISOR - 3923

Premium Velocity Auto LLCRaleigh, NC, United States
24 days ago
Job type
  • Full-time
Job description

Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA), no automotive experience is required ! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!

We are now hiring Customer Service Advisors / Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.

Benefits :

  • Opportunity to increase your payrate within your first 60 days of employment!
  • Paid training plus bonus incentives for completing training.
  • Cross-training across multiple roles, increasing your earning potential.
  • Career paths that offer limitless growth opportunities (in Automotive and Management)!
  • Safety focused work environment to always keep you and our customers safe!
  • Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials!
  • Competitive Medical, Vision, Dental, company funded Life Insurance, FSA / DCFSA, and paid time off to help you care for yourself and your family!
  • For full time employees

PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service / sales experience are preferred.

Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.

See full job description below!

Job Summary

The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!

Job Responsibilities :

  • Greet and escort guests from their vehicles as you review their requests.
  • Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
  • Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
  • Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
  • Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
  • Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
  • Other duties as assigned by management.
  • Requirements :

  • Proven face-to-face customer service or sales experience.
  • Ability to perform the responsibilities of the job.
  • Able to stand for an extended period.
  • Ability to bend, stoop, reach, crawl, and climb stairs.
  • Ability to lift over 50 pounds.
  • Comfortable working in an enclosed and / or semi-outdoor environment.
  • Authorized to work in the US without sponsorship.
  • Qualifications :

  • Valid Driver's License preferred.
  • Excellent customer service and communication skills.
  • Keen listening and reasoning skills to capture guests' product needs.
  • Confident in overcoming objections and not afraid of rejection.
  • An energetic and positive attitude that is welcoming to guests.
  • Ability to work well in a team environment.
  • Dedication to following safety policies and procedures.
  • Willingness to undergo on the job training and a growth mindset.
  • Ability to work in a fast-paced environment while multi-tasking.
  • Benefits :

  • Employer / Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine
  • Employer Funded Basic Life & Accidental Death Dismemberment
  • Bonus structure for JLU Module completions within set timeframes.
  • Employee discount on parts and services
  • Additional benefits available :
  • Dental Plan and / or Vision Plan
  • Life & Accidental Death Dismemberment and / or Accident
  • Short-Term and Long-Term Disability
  • Critical Illness and / or Cancer and / or Hospital Indemnity
  • Flexible Spending Account (FSA) and / or Dependent Care FSA
  • Value Added Services : Employee Assistance Program, Will Prep, Travel Assistance
  • Full-time employees only
  • Equal Opportunity Employer

    Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.