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Automotive service advisor Jobs in Elk Grove, CA

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Automotive service advisor • elk grove ca

Last updated: 1 day ago

Service Advisor

Hyundai of Elk GroveElk Grove, California, United States, 95757
Full-time

The Service Advisor greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders.If a vehicle requires additional...Show more

Automotive Service Writer

TradeJobsWorkForce94205 Sacramento, CA, US
Full-time

Automotive Service Writer Job Duties: Initiates automotive services and repairs by ascertaining performance problems and services requested.Verifies warranty and service contract coverage, developi...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAElk Grove, California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Financial Advisor

Edward JonesElk Grove, CA, United States
Full-time

This job posting is anticipated to remain open for 30 days, from 08-Apr-2026.The posting may close early due to the volume of applicants.Join a financial services firm where your contributions are ...Show more

Beauty Advisor

Ulta Beauty, Inc.Elk Grove, California, United States
Full-time +1

A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts.At Ulta Beauty, we’re transforming the world one shade, one lash...Show more

Beauty Advisor - Part Time

SephoraElk Grove, United States
Full-time +1

CA-The Ridge Shopping Center (1790).Elk Grove Blvd, Tenant #2, Elk Grove, CA 95624, United States (US).Sephora—welcoming every client with warmth, confidence, and a passion for all things beauty.Th...Show more

Service Advisor

L&S MotorWerksElk Grove, California, United States
Full-time
Quick Apply

Join Our Growing Team at L&S Motorwerks!.L&S Motorwerks is a locally owned and expanding auto repair shop, and we’re looking for a motivated Service Advisor to join our team.We are currently expand...Show more

Customer Service Advisor

Jiffy LubeElk Grove, CA, US
Full-time

During face-to-face customer interaction, the.This is an important job in our Jiffy Lube stores and critical to our success.And every J-Team member receives comprehensive training from Jiffy Lube U...Show more

Entry Level - Work From Home - Product Advisor

GLFlorin, California
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

Benefits Advisor - Work From Home

HMG CareersVineyard, California
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Service Advisor

Drive Family FirstElk Grove, CA, US
Full-time

Compensation: $60,000–$100,000 annually (base + commission/bonus, DOE & performance-based).At DriveFamilyFirst, we deliver an award-winning level of service across our family of dealerships, includ...Show more

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce95830 Vineyard, CA, US
Remote
Full-time

Make an impact in the role of Netflix Customer Service Advisor (Remote) to perform responsibilities as a Customer Service Advisor (Remote).Work with your team to maintain efficiency and high standa...Show more

 • Promoted

Block Advisor Tax Advisor

H&R BlockElk Grove, CA, United States
Full-time

At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more

Service Team

Panda Restaurant GroupElk Grove, CA, US
Full-time

Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work...Show more

Service Advisor/Writer/Manager

Meineke Car Care CenterElk Grove, CA
Full-time

The chain is ranked #52 in the Franchise 500 and #54 in America’s Top Global.Meineke Car Care Center is looking for qualified Service Advisors;.Digital Automotive inspections.Ability to know automo...Show more

Automotive Store Manager

Elk Grove Tire ProsElk Grove, CA, US
Full-time

We're a results-focused, performance-driven team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer the ki...Show more

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USAFruitridge Pocket, California
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Automotive Inventory Photo Specialist

Pro Motion Pix LLCElk Grove, CA, US
Full-time

Automotive Photographer – Full Time (Sacramento, Elk Grove, Roseville & Surrounding Areas).Monday–Friday, 8:00 AM – 4:30 PM (or until work is completed).Elk Grove, Roseville, Sacramento, and nearby...Show more

Military Veteran Automotive Technician - Elk Grove Kia

Kia Veterans Technician Apprenticeship Program (VTAP)Elk Grove, CA, US
Full-time
Quick Apply

Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician.To support this Kia Retailer initiative,...Show more

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Service Advisor

Service Advisor

Hyundai of Elk GroveElk Grove, California, United States, 95757
6 days ago
Job type
  • Full-time
Job description
The Service Advisor greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.

Automotive Service Advisor - Essential Duties

Advises customers about necessary service for routine maintenance.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.Prepares a repair order showing time, cost and labor estimates for service.Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.Explains the work performed and the repair order charges to the customer.Handles customer complaints.Schedules service appointments.Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner and obtains vehicle information.Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.Refers to service history, inspects vehicle, and recommends additional needed service.Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.Provides a complete and accurate written cost estimate for labor and parts.Establishes “promised time.” Checks with dispatcher, if necessary.Obtains customer's signature on repair order; provides customer with a copy.Establishes customer's method of payment. Obtains credit approval, if necessary.Notifies dispatcher of incoming work.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Implements and maintains a service marketing program.Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.Keeps service department forms, menus and pricing guides up to date.Implements a quality control process to eliminate comebacks.Maintains high customer satisfaction standards.Handles telephone inquiries regarding appointments and work in process.Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.Maintains a professional appearance.Keeps work area clean.Other tasks as assigned

Minimum Qualifications:

    High school diploma or equivalent.Proven experience in a customer service role, preferably within automotive or retail service environments.Basic understanding of vehicle maintenance and repair processes.Strong communication and interpersonal skills.Proficiency with computer systems and service management software.

Preferred Qualifications:

    Certification or training in automotive service advising or related fields.Experience using dealership management systems (DMS) or similar software.Knowledge of automotive parts and inventory management.Bilingual abilities to serve a diverse customer base.Demonstrated ability to handle multiple tasks in a fast-paced environment.

Responsibilities:

    Greet customers promptly and courteously, assessing their service needs and concerns.Provide detailed explanations of recommended services, repairs, and associated costs to customers.Schedule service appointments and coordinate with technicians to ensure timely completion of work.Prepare and process repair orders, ensuring accuracy and completeness of all documentation.Maintain clear and consistent communication with customers regarding service status, delays, and completion.Manage customer inquiries and resolve any service-related issues or complaints professionally.Collaborate with parts and service departments to ensure availability of necessary components.Maintain up-to-date knowledge of service promotions, warranties, and industry standards.

Skills:

The Service Advisor utilizes strong communication skills daily to clearly explain technical information and service options to customers, ensuring they understand the value and necessity of recommended work. Organizational skills are essential for managing multiple service appointments, repair orders, and follow-ups efficiently. Problem-solving abilities help in addressing customer concerns and resolving service issues promptly to maintain satisfaction. Proficiency with service management software enables accurate documentation and tracking of service activities, enhancing workflow and reporting. Additionally, interpersonal skills foster trust and rapport with customers and team members, contributing to a positive service environment.



Compensation details: 66000-120000 Yearly Salary





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