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Client Support Associate

Client Support Associate

S&P GlobalDallas, TX, United States
Full-time
Grade Level (for internal use) : .The Enterprise Solutions division at S&P Global empowers a diverse spectrum of private equity and venture capital firms to effectively control their data and drive i...Show moreLast updated: 17 hours ago
Independent Living Skills Instructor (Part time) - $22.15 / hour

Independent Living Skills Instructor (Part time) - $22.15 / hour

Manos Home CareLivermore, California
Quick Apply
Want to make a meaningful impact in someone's life? Manos is seeking Independent Living Skills Instructors to support adults with developmental disabilities in reaching their goals and fulfilling t...Show moreLast updated: 30+ days ago
Landscape Construction Foreman (Union) $35 - $50 / hour

Landscape Construction Foreman (Union) $35 - $50 / hour

Monarch Landscape CompaniesWoodinville, WA
Full-time
Quick Apply
Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States.We are a values-based learning organization committed to being the best place to work...Show moreLast updated: 30+ days ago
B2B Sales Representative

B2B Sales Representative

The Market SocialNaperville, Illinois
Quick Apply
As a B2B Sales Representative, you will be responsible for driving sales within your designated territory by promoting and selling our client's technology products and services to businesses.This r...Show moreLast updated: 30+ days ago
Call Center Customer Service Representative (Onsite Training)

Call Center Customer Service Representative (Onsite Training)

Advanced Call Center TechnologiesKingsport, Tennessee
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Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice o...Show moreLast updated: 30+ days ago
Remote Sales Representative 60k / Year

Remote Sales Representative 60k / Year

Spade Recruiting USALas Campanas, New Mexico
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We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
Hiring ASAP - Part Time Cook

Hiring ASAP - Part Time Cook

Merchants HospitalityCapitol Heights, Maryland
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We are seeking a talented and experienced Wok Cook to join our team at Philippe Chow in Washington DC.As a Wok Cook, you will be responsible for preparing high-quality Beijing Style cuisine using t...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

ExidetekSuffolk, Virginia
The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of cont...Show moreLast updated: 30+ days ago
Production Cutter

Production Cutter

The Chefs'​ WarehouseUnion City, CA, US
Full-time
Quick Apply
As a key member of our rapidly growing organization, the Production Cutter contributes to our success by preparing specialty cuts of meat in a timely and efficient manner to meet our customer’s exp...Show moreLast updated: 30+ days ago
Call Center Representative - Work From Home

Call Center Representative - Work From Home

Hall AssociatesGarland, Texas
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Call Center Representative positions to receive in-bound, client-scripted phone calls and to complete the data entry of names, addresses, phone numbers, and other pertinent information.The ideal Ca...Show moreLast updated: 30+ days ago
Hospital Front Desk Customer Service - Overnight

Hospital Front Desk Customer Service - Overnight

PeopleScout- R1RCMChester, Illinois
Quick Apply
Customer Service Representative.It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions ...Show moreLast updated: 30+ days ago
Front Desk Representative - $17 to $20 / hour

Front Desk Representative - $17 to $20 / hour

Action Jackson PromosNaples, Florida
Quick Apply
Job Title : Front Desk Representative.We are seeking a skilled Front Desk Representative with good experience to join our team,. Heavy data entry for all Orders,.Create item numbers with all necessar...Show moreLast updated: 30+ days ago
Client Support Associate

Client Support Associate

S&P GlobalDallas, TX, United States
17 hours ago
Job type
  • Full-time
Job description

About the Role :

Grade Level (for internal use) :

07 The Team :

The Enterprise Solutions division at S&P Global empowers a diverse spectrum of private equity and venture capital firms to effectively control their data and drive internal analytics and insights. Whether it is for portfolio analytics, valuations, investor reporting, or on-demand insight into operating metrics of a specific asset, this team is at the forefront of the FinTech space.

This position is ideal for recent undergraduate students eager to kickstart their careers on our Counterparty Manager (Reg and Compliance) Client Services

Responsibilities and Impact :

  • Act as the primary point of contact for client inquiries via phone and email, ensuring timely and effective resolution of issues related to our product suite.
  • Collaborate with clients to understand their needs and provide ongoing support to enhance product adoption and usage.
  • Conduct regular client meetings, including bi-weekly / monthly calls to present KPIs and metrics, while fostering relationships with key decision-makers.
  • Prepare and deliver scheduled reports, including billing and profitability analyses, to provide insights into client accounts.
  • Gather and relay constructive client feedback to Product Management regarding product enhancements and requirements.
  • Troubleshoot and resolve client issues by identifying root causes and implementing effective remediation steps.
  • Participate in product testing and documentation, providing valuable feedback to product teams.

Compensation / Benefits Information : (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is

45,559 to $55,000 Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here .

What We're Looking For :

Basic Required Qualifications :

  • Bachelor's degree completed no later than May 2025, preferably in Finance, Accounting, Economics, or Business.
  • Interest in Capital Markets and financial markets is preferred.
  • Experience working in a high-pressure client-facing role is a plus.
  • Strong PC skills, including proficiency in Microsoft Excel, Word, and PowerPoint.
  • Excellent written and verbal communication skills, with the ability to engage effectively with all levels of management and clientele.
  • Exceptional interpersonal skills to foster healthy dialogue and build trusted client relationships.
  • Strong organizational and time-management skills to manage multiple tasks and meet deadlines.
  • Customer service or help desk experience is a plus.
  • Self-motivated; able to work independently with minimal supervision and attention to detail.
  • Right to Work Requirements :

    This role is limited to persons with indefinite right to work in the United States.

    About S&P Global Market Intelligence

    At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

    For more information, visit www.spglobal.com / marketintelligence .

    What's In It For You?

    Our Purpose :

    Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.

    Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

    Our People :

    We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

    From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

    Our Values :

    Integrity, Discovery, Partnership

    At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

    Benefits :

    We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

    Our benefits include :

  • Health & Wellness : Health care coverage designed for the mind and body.
  • Flexible Downtime : Generous time off helps keep you energized for your time on.
  • Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.
  • Invest in Your Future : Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
  • Family Friendly Perks : It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
  • Beyond the Basics : From retail discounts to referral incentive awards-small perks can make a big difference.
  • For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

    Inclusive Hiring and Opportunity at S&P Global :

    At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

    Equal Opportunity Employer

    S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

    If you need an accommodation during the application process due to a disability, please send an email to : [email protected] and your request will be forwarded to the appropriate person.

    US Candidates Only : The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

    20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)

    Job ID : 313931

    Posted On : 2025-03-21

    Location : Dallas, Texas, United States