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Banking Jobs in Elizabeth, NJ

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Banking • elizabeth nj

Last updated: 3 days ago

Contact Center & Digital Support Director

provident bankIselin, NJ, United States
$123,900.00 yearly
Full-time

Contact Center & Digital Support Director.This role leads the Bank's Contact Center and Digital Support functions, with responsibility for service delivery, employee performance, operational effect... Show more

Relationship Banker - Eltingville - Staten Island, NY

jpmorgan chase bank n aStaten Island, NY, US
$25.00–$32.69 hourly
Full-time

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.We build lasting relationships by doing the right t... Show more

Senior Product Manager-Capital Management and Lending

00002 citibank n aJersey City New Jersey United States
Full-time

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.Citi provides consumers, corporations, governments and ... Show more

U.S. Private Bank Private Banker Vice President

jpmorgan chaseSummit, NJ, United States
Full-time

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.If you have an entrepreneurial ... Show more

Premier Banker- Staten Island/Richmond

td bank n aStaten Island, New York
Full-time

The Premier Banker is an experienced banker, servicing as the primary contact for a complex client portfolio of mass affluent clients.Through proactive outreach, this role manages mass affluent cli... Show more

Director of Private Credit Origination & Referral Partnerships

resourceful talent groupStaten Island, NY, US
$150,000.00–$200,000.00 yearly
Full-time

Base Salary | $400,000–$600,000 Total Annual Earning Potential.Our client, a growing alternative-financing company, is seeking a.Director of Strategic Partnerships & Private Credit Origination.... Show more

Principal Commercial Banking Relationship Manager

wells fargoShort Hills, NJ, United States
Full-time

Principal Commercial Banking Relationship Manager.Wells Fargo is seeking a Principal Commercial Banking Relationship Manager to join our Commercial Auto business.Commercial Auto is part of Speciali... Show more

Branch Banking Client Consultant I PT

flagstar bankStaten Island, NY, United States
$17.00–$22.55 hourly
Full-time

Branch Banking Client Consultant I PT.Location: Staten Island, NY 10312.Job Summary: The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming... Show more

Treasurer

trade jobs work force07032 Kearny, NJ, US
Full-time

Treasurer Job Duties: Analyzes and recommends optimal capital structure alternatives and roadmap to implementation.Evaluates the company's borrowing capacity and optimal use of debt to finance futu... Show more

 • Promoted

Sr. Relationship Manager - Global Commercial Banking Middle Market Banking (Iselin, New Jersey)

bank americaIselin, NJ, United States
$140,000.00–$235,000.00 yearly
Full-time

Great opportunity to join Bank of America's Commercial Bank.Our Middle Market Commercial Banking team is seeking a Senior Relationship Manager to join our Iselin, NJ office.This is a unique opportu... Show more

Loan Workout Portfolio Manager Job # 3761

symicor groupStaten Island, NY, United States
Full-time

Loan Workout Portfolio Manager.The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX.Our nationally unique value proposition centers around providing the ve... Show more

Business Development Representative & Government Banking II

columbia bankRahway, NJ, United States
Full-time

Nonprofit & Government Business Development Representative.Responsible for generating new deposits and acquiring new client relationships specific to nonprofit organizations, public funds entities ... Show more

Middle Market Banker II

truistIselin, NJ, United States
$250,000.00 yearly
Full-time

Identify, solicit, develop, manage, service, retain and grow long-term profitable middle market relationships in assigned region by offering a full range of loan, deposit, Capital Markets, Treasury... Show more

Loan Workout Portfolio Manager – Job # 3761

symicor groupStaten Island, New York, United States
$135,000.00 yearly
Full-time
Quick Apply

Loan Workout Portfolio Manager – To $135K – Staten Island, NY – Job # 3761.The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX.Our nationally unique v... Show more

Internal Audit Manager - Consumer & Business Banking

wilmington trustIselin, NJ, United States
$107,500.00–$179,100.00 yearly
Full-time

This position will be hybrid four days/week onsite (one day remote) based out of Buffalo, NY, Wilmington, DE, Bridgeport, CT, or Iselin, NJ.Must be within a commutable distance or willing to reloca... Show more

Portfolio Banker - Emerging Middle Market Banking - Vice President

chaseSummit, NJ, United States
Full-time

You are customer focused, enjoy building relationships and providing financial advice to your clients.A role as a Portfolio Banker is for you.As a Portfolio Banker within the Commercial Banking tea... Show more

Staff Auditor (3-4 years experience)

career developersIselin, NJ, United States
Full-time

Location: Melville, NY or Iselin, NJ (On-site 3-4 days/week).Industry Focus: Mortgage Banking, Private Debt Funds, Depositories, and Credit Unions.Salary Range: $85,000 $100,000.Bonus: Discretiona... Show more

Internal Audit Manager - Consumer & Business Banking

m t bankIselin, NJ, United States
$107,500.00–$179,100.00 yearly
Full-time

This position will be hybrid four days/week onsite (one day remote) based out of Buffalo, NY, Wilmington, DE, Bridgeport, CT, or Iselin, NJ.Must be within a commutable distance or willing to reloca... Show more

Treasury Relationship Manager Government Banking - NJ

citizens financial groupIselin, NJ, United States
Full-time

Treasury Relationship Manager Government Banking - NJ.The Treasury Relationship Manager will support municipal and public-sector clients, including cities, towns, counties, authorities, and other ... Show more

Premier Banker- Staten Island/Richmond

td bankStaten Island, NY, United States
$27.75–$41.50 hourly
Full-time

The Premier Banker is an experienced banker, servicing as the primary contact for a complex client portfolio of mass affluent clients.Through proactive outreach, this role manages mass affluent cli... Show more

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Contact Center & Digital Support Director

Contact Center & Digital Support Director

provident bankIselin, NJ, United States
30+ days ago
Salary
$123,900.00 yearly
Job type
  • Full-time
Job description

Contact Center & Digital Support Director

This role leads the Bank's Contact Center and Digital Support functions, with responsibility for service delivery, employee performance, operational effectiveness, customer satisfaction, and regulatory compliance across retail and small business banking. The Director is accountable for building and leading a high-performing customer service organization that delivers exceptional client experiences while maintaining strong operational controls, risk management, and workforce effectiveness. In partnership with Technology and Digital Banking teams, this role provides leadership for contact center platforms, digital support capabilities, and AI-enabled service enhancements that improve the employee and customer experience.

Key Responsibilities:

  • Contact Center Operations Leadership
  • Banking Operations & Risk Management
  • Customer Experience & Continuous Improvement
  • Team Leadership & Development
  • Digital Support & Contact Center Technology
  • AI Enablement & Innovation

Skills & Qualifications:

  • 15+ years of progressive leadership experience within a retail banking or financial services contact center environment.
  • Minimum 10 years of management experience leading customer service or contact center teams.
  • Demonstrated experience leading consumer banking contact center operations.
  • Experience supporting deposit products, online banking, debit cards, branch support, customer servicing, and issue resolution activities.
  • Strong understanding of banking operations, customer servicing, risk management, and regulatory compliance requirements.
  • Experience utilizing contact center technologies and digital service channels, including chat, messaging, and self-service capabilities.
  • Strong communication, leadership, and relationship management skills.
  • Excellent analytical, problem-solving, and decision-making abilities.
  • Experience managing budgets and achieving operational and financial objectives.
  • Ability to lead effectively in a fast-paced and evolving environment.
  • Demonstrated commitment to employee engagement and customer service excellence.

Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Pay Details: $123,900 $177,000 / annually