About the Role

This position works closely with Relationship Managers to attain team / department established goals. Provides exceptional customer service along with operational soundness and active in generating revenue for the team / department.

• Learning the entire loan origination to loan disbursement process while maintaining high quality client service
• Dedicated support to Relationship Managers for inquiries and / or research needed to enhance, develop and maintain customer relationships.
• Maintains high quality customer service while providing assistance for clients on all bank services
• Assists in providing proactive solutions and problem resolution for clients and peers.
• Learning to identify potential referral opportunities and refers all relevant bank and investment needs to Relationship Manager to assist client reaching financial objectives.
• Working knowledge and utilization of loan origination software as well as bank core systems
• Learning all loan documents
• Regularly reviews and maintains loan reports and requests updates of financial information for loan renewals and new loan requests.
• Interacts with internal departments
• Other duties as assigned

About You :

Our Benefits : We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $22.03 – $30.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.