Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
Know drink recipes, prices and type of beverages available.
Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Location Description
La Concha Hotel & Spa is a National Historic Landmark in the heart of the vibrant downtown historic district. Our legendary hotel has been inspiring guests, like Ernest Hemingway and Tennessee Williams, since it opened in 1926. With a prime location in Old Key West, our landmark hotel is within walking distance of the area's best beaches, parks, restaurants, and shops. Just outside our doors, Duval Street invites guests to savor the flavors of Key West at acclaimed restaurants, and browse vibrant shops and boutiques.
Requirements
What we are looking for
Effective communication skills, both verbal and written, to communicate with guests and associates
High work ethic and self-initiative
Able to work in high pressure and fast paced situations
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!