Behavioral health technician Jobs in Rochester, NY

Welcome to Wholehearted Health!
Liberty Resources is currently seeking a Clinical Site Director for Liberty Resources Behavioral Health Clinic in Rochester, NY. About Us: Liberty Resources is a dynamic human services agency and a great place to work! Working for Liberty Resources means you’ll have access to great career opportunities, benefits and a supportive atmosphere. Our employees have passion around our values of excellence, integrity, diversity, self-determination, service, innovation and fiscal responsibility. Our rapid growth is providing exciting opportunities in all areas of our organization. Clinical Site Director Position Summary: The Behavioral Health Site Director oversees the day-to-day operations of a clinic satellite site, ensuring efficient, high-quality, and patient-centered service delivery. This role provides operational leadership across clinical and administrative functions, including therapists, front office staff, and psychiatric prescribers, with responsibilities varying based on site structure. Clinical Site Director Job Responsibilities: Operational Leadership * Oversee daily operations of the clinic site to ensure efficient, effective service delivery. * Manage scheduling and patient workflows * Monitor and improve key operational metrics including access, productivity, and service efficiency. * Ensure appropriate staffing coverage and coordinate day-to-day resource allocation. * Responsible for the day-to-day operational management of psychiatric prescribers and collaborates with the Medical Director, who provides clinical consultation and oversight. * Facilitate communication between therapists, prescribers, and support staff. Staff Supervision & Management * Provide supervision and leadership to assigned staff, with scope of supervision varying based on site structure and operational needs. * Ensure staff adherence to productivity expectations, documentation timelines, and organizational policies. * Participate in hiring, onboarding, training, and performance evaluations. * Foster a positive, team-oriented work environment and support staff engagement. Quality & Compliance * Ensure compliance with all regulatory and organizational requirements. * Support audit readiness and address findings in collaboration with quality teams. * Participate in incident review processes and implement corrective actions as needed. * Address patient concerns and escalate issues as appropriate. * Completes all required documentation, in timelines in accordance with program standards. Organizational Leadership and Site Support * Support and/or lead new program development and expansion initiatives aligned with organizational priorities. * Actively participate in agency governance committees and contribute to organizational decision-making. * Partner with Human Resources to coach, counsel, and address staff performance concerns, including progressive discipline as needed. * Contribute to the annual budget development process, including forecasting staffing needs, identifying operational resource requirements, and supporting financial planning efforts. * Coordinate with landlords and/or the agency’s Facilities Department to address physical plant needs, including building access, safety, maintenance, and janitorial services. Additional Responsibilities * Identify, document, and report incidents in accordance with organizational policies and regulatory requirements. * Demonstrate flexibility in response to operational needs, including adjustments in schedule or site support as necessary. * Perform other duties and responsibilities as assigned to support site and organizational operations. * Values service, excellence, and responsibility, seeing opportunity where others see barriers to success. Striving to create and sustain an inclusive environment where everyone feels a strong sense of belonging. * Strong leadership and team management skills * Operational and workflow management expertise Clinical Site Director Qualifications: * Current NYS License required (LCSW, LCSW-R, LMFT or LMHC) * Minimum of 3–5 years of clinical experience; supervisory or leadership experience preferred. * Experience in outpatient behavioral health or integrated care settings strongly preferred. Pay Range: $85,000 to $95,000. We Offer: * A Collaborative and Supportive Team Atmosphere * Access to Quality Clinical Supervision * Opportunities to Enhance Clinical Growth and Advancement * Competitive Compensation and Paid Time Off package * Family Friendly Workplace * Medical/Dental/Vision Coverage * 401(k) Retirement Saving Plan * Continuing Education Opportunities Offered Liberty Resources is committed to creating a diverse inclusive environment and is proud to be an equal opportunity employer. Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.