Bilingual customer service Jobs in Seattle, WA

Last updated: 1 day ago

Promoted

Customer Service Representative I - Bilingual

CareOregonSeattle, WA, United States

$37,610.00–$45,970.00 yearly

Full-time

Career Opportunities : Customer Service Representative I - Bilingual (24771).Full Time- Contingent (up to 9 months).Customer Service Representative I - Bilingual (Contingent).Estimated hiring range ...Show moreLast updated: 4 days ago

Promoted

Customer Service Representative

Washington FederalSeattle, WA, United States

$50,328.00 yearly

Full-time

Customer Service Representative Location : Location US-WA-Seattle Location : Address 9325 Rainier Ave S Location : City Seattle Location : State / Province WA ID 2024-3249 Category Retail Banking Pos...Show moreLast updated: 3 days ago

Bilingual Insurance Agent (Sales, Customer Service)

Freeway Insurance ServicesRenton, WA , US

$50,000.00–$135,000.00 yearly

Full-time

Sign-On Bonus Opportunity of up to $4,000 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We have a high volume of inbound sales leads and walk in traffic.Comprehensiv...Show moreLast updated: 9 days ago

Promoted

Customer Service Associate

WalgreensBellevue, WA, United States

Part-time

Job Description : Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient chec...Show moreLast updated: 4 days ago

Promoted

Customer Service Representative

Uspih Management IncBellevue, WA, US

Full-time

The customer comes first within the hospitality industry and that is no exception with our team.Our Customer Service Representatives help the local neighborhoods by offering products and services f...Show moreLast updated: 1 day ago

Promoted

Customer Service Representative

ChevronBellevue, WA, United States

Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business. Job Expectations : • Maintain courteous, professi...Show moreLast updated: 4 days ago

Promoted

Customer Service Rep

Lil Woody'sSeattle, WA, United States

$21.96 hourly

Full-time

With a career at HMSHost, you really benefit! We Offer.Full family health care for $50 per month (Up to 8 Dependents).Paid Holidays o Employee Meals Discounts. Detailed Training & opportunities for ...Show moreLast updated: 2 days ago

Promoted

Bilingual Customer Service

VirtualVocationsSeattle, Washington, United States

Full-time

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative.Key ResponsibilitiesActively listen to customers to understand their concerns and build rapportProvide essent...Show moreLast updated: 8 days ago

Promoted

Customer Service

Professional Moving & Storage INCSeattle, WA, United States

Full-time

We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both...Show moreLast updated: 5 days ago

Customer Sales & Service Rep Bilingual Preferred (Spanish / English)

SiteOne Landscape SupplyBellevue, Washington, United States

$20.00 hourly

Our Customer Sales & Service Representatives are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and custom...Show moreLast updated: 30+ days ago

Promoted

CUSTOMER SERVICE MANAGER - Bilingual English / Vietnamese

All Ways Caring HomeCareRenton, WA, United States

$23.00 hourly

Full-time

CUSTOMER SERVICE MANAGER - Bilingual English / Vietnamese.The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer sat...Show moreLast updated: 30+ days ago

Promoted

Bilingual Spanish Call Center Customer Service Representative

ConduentWA, United States

$17.00 hourly

Full-time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 2 days ago

Promoted

Customer Service

Professional Moving & StorageSeattle, WA, United States

Full-time

Promoted

Customer Service

Instep SeattleBellevue, WA, United States

Full-time

Our company has an immediate opening for a Customer Service Representative for our client located in the Seattle area.The position entails being the primary customer support for our contact center....Show moreLast updated: 4 days ago

Promoted

CUSTOMER SERVICE

ConfidentialRenton, WA, United States

Full-time

Looking for someone who has strong customer service skills, a responsible individual who when trained doesn't need constant direction. Someone who can make clear and precise announcements and help p...Show moreLast updated: 5 days ago

Promoted

Customer Service

Robert HalfBellevue, WA, United States

Full-time

Description Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client ongoing needs in t...Show moreLast updated: 2 days ago

Promoted

Customer Service Representative

NuWest GroupKirkland, WA, United States

$22.00–$24.00 hourly

Full-time +1

Customer Service Representative.Customer Service Representative.Exact compensation may vary based on skills, experience, and location. Medical, vision, and dental insurance, sick leave, PTO, 10 paid...Show moreLast updated: 2 days ago

Promoted

Customer Service Associate

Savers | Value VillageSeattle, WA, United States

$22.35 hourly

Full-time +1

Job Title : Customer Service Associate.Pay Range : Our starting pay ranges from $21.Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft $21.Clothing Sorter / Hanger, ...Show moreLast updated: 5 days ago

Promoted

Customer Service Representative, Pharmacy Services (Remote) (Bilingual)

Molina HealthcareWA, United States

$20.29–$28.82 hourly

Remote

Full-time

Job Description • • • •Job Summary • •Molina Pharmacy Services / Management staff work to ensure that Molina members, providers, and pharmacies have access to all medically necessary prescription drugs and...Show moreLast updated: 2 days ago

Promoted

Customer Service Lead, Luxury Stores Customer Service

AmazonSeattle, WA, United States

$59,700.00 yearly

Full-time

DescriptionCustomer Service (CS) Luxury Lead - Workflow and Process ManagementThe candidate has mastered essential Customer Service Lead functions and is dedicated to providing superior world-class...Show moreLast updated: 2 days ago

Customer Service Representative I - Bilingual

CareOregonSeattle, WA, United States

4 days ago

Salary

$37,610.00–$45,970.00 yearly

Job type

Full-time

Job description

Career Opportunities : Customer Service Representative I - Bilingual (24771)

Requisition ID 24771 - Posted

01 / 09 / 2025 - CareOregon - Full Time- Contingent (up to 9 months) - Portland - Multi Location (2)

Job Description Print Preview

Job Title

Customer Service Representative I - Bilingual (Contingent)

Exemption Status

Non-Exempt

Department

Customer Experience

Manager Title

Customer Service Supervisor

Direct Reports

n / a

Requisition #

24771

Pay & Benefits

Estimated hiring range $37,610 - $45,970 / year, 3% Bilingual Differential, 5% bonus target, full benefits. www.careoregon.org / about-us / careers / benefits

Posting Notes

This is a fully remote 6- month Contingent position, but you must reside locally in the Portland Metro or SW Washington area. Working hours are Monday - Friday, 8am -5pm. Please note, in the future you may be asked to work outside these hours.

General Statement of Duties

The Customer Service Representative I is the initial point of contact for members of CareOregon and provides excellent customer service delivery relating to the Oregon Health Plan, Medicaid or Medicare, Group and Individual Medical, Dental and Mental Health. This entry level position typically focuses on member inquiries, but may assist with outbound calls.

Essential Position Functions

Customer Service

Research, verify and resolve inquiries relating to Oregon Health Plan or Medicare eligibility with guidance from supervisory and leads.
Respond and assist members with Primary Care Provider (PCP) assignments.
Learn to collaborate with others inside and outside department to explain benefits not covered by Oregon Health Plan or Medicare and provide information on community resources when appropriate.
Work collaboratively with providers, DMAP, or members to ensure effective customer service and the resolution of health plan problems (i.e., eligibility and system) as needed.
Use online Call Tracking system to document all activities from any mode of communication from members, providers and other customers.
Maintain confidentiality for all members.
Coordinate mailing of member materials as needed.
Treat all members with honesty, courtesy, dignity and respect.
Provide members with professional, timely and competent service.
Provide proactive, value added service by identifying and reporting system / technology issues.
Consistently meet or exceed Department and Company standards and expectations including but not limited to quality, production and attendance.

Outbound Calls / Projects

May assist with outbound calls to Medicaid or Medicare members, which may include welcome and retention calls.

Essential Department and Organizational Functions

Propose and implement process improvements.

Meet deadlines for completion of workload.

Maintain agreed upon work schedule.

Demonstrate cooperation and teamwork.

Provide cross-training on specific job responsibilities.

Meet identified business goals that contribute to departmental goals.

Perform other duties as needed.

Knowledge, Skills and Abilities Required

Technical

Ability to learn and apply Oregon Administrative Rules (OARs), Federal laws and other regulatory agencies that relate to the medical health insurance industry and the Medicaid or Medicare industry

Strong computer application skills including MS Windows, Word, Excel and Outlook; comfort navigating through multiple documents and internet browsers

Ability to type minimum 35 words per minute

Communication

Ability to speak English, as well as a second language relevant to the population served

Strong customer service skills, including the ability to interact professionally, patiently, and courteously with members over the phone and in person

Strong active-listening skills

Strong written and verbal communication skills, preferrably in multiple languages

Grow in the ability to articulate complex issues in an easy to understand manner

Ability to educate, give concise information and directions, and follow instructions.

Other

Results and service oriented

Ability to integrate rapidly with an existing team and to share ideas

Ability to proactively learn department processes

Ability to commit to improving quality and productivity

Ability to participate fully and constructively in department meetings

Ability to work in a fast paced environment and manage multiple tasks

Research, analytical and sound problem solving skills

Ability to adhere to a set schedule and demonstrate excellent attendance

Ability to work in an environment with diverse individuals and groups

May require the ability to meet criteria of the CareOregon Telecommuting Guidelines

Ability to work some evenings, weekends, and holidays to support operation hours of 7 days per week, 8 : 00AM - 8 : 00PM

Physical Skills and Abilities

Lifting / Carrying up to 10 Pounds

Pushing / Pulling up to 0 Pounds

Pinching / Retrieving Small Objects

Crouching / Crawling

Reaching

Climbing Stairs

Repetitive Finger / Wrist / Elbow /

Shoulder / Neck Movement

1-3 hours / day

0 hours / day

1-3 hours / day

0 hours / day

1-3 hours / day

0 hours / day

More than 6 hours / day

Standing

Walking

Sitting

Bending

Seeing

Reading

Hearing

Speaking Clearly

0 hours / day

More than 6 hours / day

Cognitive Skills and Abilities

Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution; ability to accept managerial direction and feedback and tolerate and manage stress.

Education and / or Experience

Required :

Minimum 1 year experience required in customer service or health care

Fluency through language testing in a second language relevant to the population served

Preferred :

Work experience in a call center

Working Conditions

Environment : This position's primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis) :

Inside / office Clinics / health facilities Member homes

Other_________________________________________

Travel : This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.

Equipment : General office equipment

Hazards : n / a

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.

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