Bilingual Jobs in Columbia, SC

Job Type

Full-time

Description

About The Jeffcoat Firm

At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self-motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

Position Overview

As a Receptionist at The Jeffcoat Firm, you will serve as the first point of contact for clients and visitors, providing exceptional administrative support and customer service. This role offers a dynamic work environment with diverse responsibilities, ideal for someone who thrives in a fast-paced setting and enjoys engaging with people. Bilingual skills are required to effectively assist our diverse client base.

Key Responsibilities :

• Answer and direct incoming calls promptly, professionally, and accurately, utilizing Zoom soft phone systems.
• Greet clients and visitors warmly, ensuring a positive experience.
• Assist with client intake processes by following scripts and clearly explaining our firm's unique services.
• Differentiate and manage calls from third parties such as insurance adjusters, vendors, and solicitors.
• Manage scheduling of conference rooms and coordinate appointments for attorneys and staff.
• Handle administrative duties including sorting and distributing mail, deliveries, and packages; filing; and supporting team members with various tasks.
• Track and maintain office supplies inventory, placing orders as needed.
• Monitor and report on daily, weekly, and monthly client engagement and firm goals.
• Maintain strict confidentiality of client information and firm operations.
• Support special projects and perform additional administrative duties as assigned.
• Promote a welcoming and professional environment for clients and staff alike.

Disclaimer :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Qualifications and Skills :

Why Join Us :

Additional Requirements :

Our Commitment to Diversity & Inclusion

The Jeffcoat Firm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Application Support :

If you are unable to apply online due to a disability, please contact Talent Acquisition at hiring@thejeffcoatfirm.com.

Salary Description

$16-19 per hour