Body shop manager Jobs in Jacksonville, FL

Job description

Hendrick Automotive Group (the largest privately owned dealership group in the USA) is seeking an Experienced Collision Center Manager to lead our dynamic and fast-paced Collision Center in Tallahassee, FL . The ideal candidate will have a strong background in managing a large team in a high-volume environment and be ready to hit the ground running. Experience in an in-house dealership collision center and I-CAR certifications are highly desirable!

We offer excellent industry partnerships, a consistent work flow, and a generous pay plan. Our shop is an I-CAR Gold Class , ASE certified facility with OEM certifications for major brands such as Tesla, Honda, GM, Chrysler Dodge Jeep Ram Fiat, and more !

Location :

Hendrick Collision Dale Earnhardt Jr. Chevrolet

4325 W Pensacola St, Tallahassee, FL 32304

Why Join the Hendrick Team :

• Competitive Compensation with unlimited earning potential ($150,000+)
• No healthcare premium for full-time employees
• 401(k) Match
• Vision, Dental, and other benefits
• A Winning, Team-Oriented Culture

What You'll Do :

As the Collision Center Manager , you will be responsible for overseeing the operations, profitability, performance results, department supervision, and customer satisfaction of the Collision Center. You will manage the repair process, including accurate estimates for repairs and costs for customer vehicles.

Supervisory Responsibilities : This role has direct supervisory responsibilities.

Essential Duties & Responsibilities :

Continuously work to improve operations within the Collision Center

Collaborate with upper management and HR to make hiring, disciplinary, and staffing decisions

Supervise and train Collision Center department employees

Set schedules and assign tasks to department staff

Oversee the assessment of repair needs and the development of repair cost estimates

Communicate with insurance companies to ensure complete coverage of repairs

Cultivate and maintain relationships with insurance companies to secure and retain DRP (Direct Repair Program) status

Review repair orders for accuracy and completeness

Monitor gross profit margins and control expenses

Build and maintain strong vendor relationships

Attend weekly management meetings

Ensure strong employee relations and morale

Maintain a Customer Satisfaction Index (CSI) at or above company standards

Ensure a safe, organized, and clean work environment

Participate in required training programs

Accurately record all hours worked in the company timekeeping system

Adhere to Safeguards rules and regulations

Demonstrate the company's core values in daily work

Comply with company policies and safety regulations

Follow all local, state, and federal safety rules and regulations while performing duties

Perform additional tasks as assigned

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

A Valid Driver's License is required for this position

Education : High School Diploma or Equivalentrequired; Bachelor's degree preferred

Field of Study : Associate's Degree or graduation from an accredited Technical School program in Automotive Technology, Autobody Repair Technology, Collision Repair and Refinish Technology, or a similar field of study preferred

Experience : At least 5 years of relevant experience in the auto collision industry, with extensive knowledge of body repair methods, estimating / auto body service writing, and customer service. Management or supervisory experience is preferred.

Certifications : I-CAR certification and any relevant OEM certifications are a plus!

Other skills Needed :

Computer Skills : Advanced knowledge of Microsoft Office products. Advanced ability and knowledge of Collision Center Management System and additional software programs to support operations.

Communication Skills : Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel and insurance adjusters.

Attendance Expectations : The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands : While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands : Duties are performed primarily in the Collision Center. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. May be exposed to loud noise, vibration, paint-dust, and other body repair shop conditions.

Verbal and Writing Ability : Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability : Ability to add, subtract, multiply and divide.

Reasoning Ability : Ability to apply common sense understanding to carry out instructions. Ability to understand and follow technical manuals.

Core Values :

To perform the job successfully, an individual should demonstrate the following Core Values :

Servant Leadership, Teamwork through Trust & Respect , Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit

https : / / www.eeoc.gov / employers / upload / poster_screen_reader_optimized.pdf.

Job Type : Full-time

Pay : From $150,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Relocation assistance

Retirement plan

Vision insurance

Schedule :

10 hour shift

12 hour shift

8 hour shift

Monday to Friday

Weekends as needed

Supplemental Pay :

Bonus opportunities

Application Question(s) :

Have you ever worked for the Hendrick Automotive Group? If so, please indicate when, and what location :

Experience :

Collision Center Management : 3 years (Required)

License / Certification :

Driver's License (Required)

Ability to Relocate :

Tallahassee, FL 32304 : Relocate before starting work (Required)

Work Location : In person