Provide recommendations for our Box environment and be able to configure advanced enterprise level settings such as Box Shield, Single-Sign On and security best practices.
Play a critical role in building and sustaining business partner relationships while driving the adoption of the Box product and platform.
Engage with business stakeholders to understand requirements, integrating business knowledge with technical solutions.
Engage with technical staff to contribute to the technical strategy and design to meet business needs.
Create technical documentation for the support teams and customers.
Proactively research and evaluate tools and technologies, as appropriate, to the collaboration environment.
Qualifications :
As a Box Admin, candidate must have 7+ years of admin experience managing & supporting Box enterprise environments in following areas : user account management, reports generation, integration of 3rd party applications, security & permissions.
Experienced with establishing Box feature release & software update process and deployments at a regular cadence.
Extensive experience troubleshooting, support & ticket analysis in Box related issues.
Ability to assist and guide with Box best practices and standards.
Ability to lead project implementations with responsibility for architecture designs and solution strategy.
Ability to effectively present product and / or solution information to both a technical and non-technical audience.
Need to have a thorough understanding of other platforms including Microsoft O365 and Zoom and other integrations with Box.
Bachelor's degree in Computer Science, Computer Engineering or related field, or the equivalent combination of education and related experience.
Broad experience in eliciting requirements and communicating clearly with non-technical individuals, development teams, and other ancillary project members.
Ability to work independently.
Proficiency in authoring, editing, and presenting technical documents.