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Business administrator Jobs in Augusta, GA
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Business administrator • augusta ga
- Promoted
Contact Center Administrator
DSI SystemsAugusta, GA, US- Promoted
Client Administrator - Commercial Insurance
Marsh McLennanAugusta, GA, USProduction Administrator (Scheduler)
FerreroAUGUSTA, GA, US- Promoted
Business SME
Abacus Service CorporationAugusta, GA, USNETWORK ADMINISTRATOR
Cross Link ConsultingAugusta, GA, USAProject Administrator
NES FircroftAugusta, US- Promoted
Business Analyst
The Projex GroupAugusta, GA, US- Promoted
Business Development Manager
VALDAugusta, GA, US- Promoted
Business Development Representative
Grand RoundsAugusta, GA, US- Promoted
Mortgage Administrator - Home Working
PRIMISAugusta, GA, USAdministrator, Payroll Sr
Standard AeroAugusta, GA, United States- Promoted
IT ServiceNow Administrator
InsideHigherEdAugusta, Georgia, United StatesSales Administrator
AerosonicClearwater, South Carolina, USAAdministrator
CHSGaAugusta, GAHospice RN Administrator
Heartland HospiceMartinez, GA, United States- Promoted
Administrator Payroll Sr
StandardAeroAugusta, GA, United States- Promoted
Automotive Warranty Administrator
Automotive Warranty NetworkAugusta, GA, US- Promoted
Back Office Administrator
Brothers That Just Do GuttersAugusta, GA, USDatabase Administrator
CACIAugusta, Georgia, United StatesThe average salary range is between $ 60,549 and $ 83,200 year , with the average salary hovering around $ 78,000 year .
- independent contractor (from $ 31,200 to $ 276,000 year)
- associate dentist (from $ 37,500 to $ 250,000 year)
- cyber security (from $ 133,900 to $ 244,873 year)
- operations engineer (from $ 103,879 to $ 243,800 year)
- operations research analyst (from $ 147,150 to $ 242,944 year)
- senior software engineer (from $ 116,938 to $ 240,950 year)
- content developer (from $ 138,663 to $ 220,600 year)
- solutions engineer (from $ 190,000 to $ 214,000 year)
- software engineer (from $ 125,000 to $ 211,350 year)
- Bend, OR (from $ 22,501 to $ 175,500 year)
- Orlando, FL (from $ 45,760 to $ 163,224 year)
- Hartford, CT (from $ 151,125 to $ 156,663 year)
- Rochester, NY (from $ 47,445 to $ 150,000 year)
- Durham, NC (from $ 75,290 to $ 146,203 year)
- Santa Clarita, CA (from $ 65,000 to $ 140,995 year)
- Santa Ana, CA (from $ 64,987 to $ 139,650 year)
- Fayetteville, NC (from $ 50,000 to $ 134,800 year)
- Springfield, MA (from $ 88,183 to $ 132,948 year)
- Buffalo, NY (from $ 76,034 to $ 132,500 year)
The average salary range is between $ 50,000 and $ 106,217 year , with the average salary hovering around $ 69,048 year .
Related searches
Contact Center Administrator
DSI SystemsAugusta, GA, US- Full-time
Contact Center Administrator
DSI, a Dallas-based sales enablement company, has an immediate opportunity for an analytical Contact Center Administrator to support and expand the capabilities of our sales call center(s).
As the Contact Center Administrator, you will own the day-to-day operational administration of our call center platform and user management of related user applications for our sales call center team. You will be responsible for system configuration and user management based on best practices and business requirements, provide specialized expertise around products and implementation, and analyze performance metrics.
This position will report through our Systems Operations team and requires daily collaboration with senior level call center management (including international centers).
This is a remote opportunity; candidates must reside in the United States.
About DSI
Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutionsall designed to drive growth and operational efficiency.
At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of marketsincluding mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Unitsempowering our sales partners to uncover new opportunities and maximize their potential.
Responsibilities
- Manage Contact Center Software and tools efficiently (i.e. CXone User Hub, ACD, IVR, Performance Management)
- Become a SME (subject matter expert) in products, processes, and systems used by contact center users
- Own technical configuration of system as required including new product rollout and adoption
- Analyze IVR routing to ensure proper destination and outcomes
- Provide business analysis, business area assessment, user needs analysis
- Regularly review and refine dashboard reporting and performance management for consistency and clarity
- Ensure managerial users can access, comprehend, and utilize platform tools including Performance Management, Quality Management, and Interaction Analytics or equivalent applications
- Identify campaign process and performance gaps and collaborate with leadership and center management to develop action plans based on findings
- Work cross functionally with call center management to evaluate KPIs and performance at the team and individual level
- Troubleshoot issues and outages and submit support cases as needed
- Communicate new / revised processes and changes to team; ensure understanding of information and implementation of process / changes