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Business administrator Jobs in Augusta, GA

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Business administrator • augusta ga

Last updated: 1 day ago
  • Promoted
Contact Center Administrator

Contact Center Administrator

DSI SystemsAugusta, GA, US
Full-time
DSI, a Dallas-based sales enablement company, has an immediate opportunity for an analytical Contact Center Administrator to support and expand the capabilities of our sales call center(s).As the C...Show moreLast updated: 11 days ago
  • Promoted
Client Administrator - Commercial Insurance

Client Administrator - Commercial Insurance

Marsh McLennanAugusta, GA, US
Full-time
The Client Administrator assists in supporting the day-to-day service to our clients or carriers at the direction of the Client Managers and / or department manager. Principal Duties and Responsibilit...Show moreLast updated: 1 day ago
Production Administrator (Scheduler)

Production Administrator (Scheduler)

FerreroAUGUSTA, GA, US
Full-time
Show moreLast updated: 30+ days ago
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Business SME

Business SME

Abacus Service CorporationAugusta, GA, US
Full-time
Business SME in payments domain; banking / payments domain, business / SME / BA, 10+yrs in payments industry, knowledge of Domestic / cross-border payment systems / business, ACH / Wires processing / ISO standar...Show moreLast updated: 11 days ago
NETWORK ADMINISTRATOR

NETWORK ADMINISTRATOR

Cross Link ConsultingAugusta, GA, USA
Full-time +1
Quick Apply
NETWORK ADMINISTRATOR POSITION.This is a full-time permanent position with long-term focus and growth potential within a company on the move. The role exists to help bring order, security, and consi...Show moreLast updated: 30+ days ago
Project Administrator

Project Administrator

NES FircroftAugusta, US
Full-time
Project Administrator - Turnaround Support.We are seeking a proactive and detail-oriented Project Administrator to support a major turnaround at a chemical facility. This role will provide critical ...Show moreLast updated: 19 days ago
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Business Analyst

Business Analyst

The Projex GroupAugusta, GA, US
Full-time
This Business Analyst role works closely with a team of analysts to provide support for their customers and may perform intermediate system configuration changes and maintenance to support the life...Show moreLast updated: 9 days ago
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Business Development Manager

Business Development Manager

VALDAugusta, GA, US
Full-time
Are you a health professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have an allied health background or previous experien...Show moreLast updated: 12 days ago
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Business Development Representative

Business Development Representative

Grand RoundsAugusta, GA, US
Full-time
Business Development Representative.The Business Development Representative (BDR) generates qualified leads, prospects new business opportunities, and nurtures early-stage relationships with potent...Show moreLast updated: 8 days ago
  • Promoted
Mortgage Administrator - Home Working

Mortgage Administrator - Home Working

PRIMISAugusta, GA, US
Full-time +1
Mortgage Administrator Remote Or Hybrid.PRIMIS Mortgage Network is seeking a full time experienced Mortgage Administrator to join an Appointed Representative partner firm (AR) of PRIMIS Mortgage N...Show moreLast updated: 9 days ago
Administrator, Payroll Sr

Administrator, Payroll Sr

Standard AeroAugusta, GA, United States
Full-time
Build an Aviation Career You’re Proud Of.At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done...Show moreLast updated: 5 days ago
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IT ServiceNow Administrator

IT ServiceNow Administrator

InsideHigherEdAugusta, Georgia, United States
Full-time +1
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four camp...Show moreLast updated: 30+ days ago
Sales Administrator

Sales Administrator

AerosonicClearwater, South Carolina, USA
Full-time +1
Founded in 1953 Aerosonic has grown to be a leader in aviation instrumentation and avionics equipment including air data systems standby displays digital and mechanical standby instruments sensors...Show moreLast updated: 9 days ago
Administrator

Administrator

CHSGaAugusta, GA
Permanent
Harrington Park Health & Rehab.We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your ...Show moreLast updated: 1 day ago
Hospice RN Administrator

Hospice RN Administrator

Heartland HospiceMartinez, GA, United States
Full-time
We have an exciting and rewarding opportunity for a.This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations ma...Show moreLast updated: 30+ days ago
  • Promoted
Administrator Payroll Sr

Administrator Payroll Sr

StandardAeroAugusta, GA, United States
Full-time
Build an Aviation Career You’re Proud Of.At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done...Show moreLast updated: 2 days ago
  • Promoted
Automotive Warranty Administrator

Automotive Warranty Administrator

Automotive Warranty NetworkAugusta, GA, US
Full-time +1
Because of our amazing growth in the marketplace, we have multiple Warranty Administrator positions available for several manufacturers to join the other 300 warranty administrators on our team.Thi...Show moreLast updated: 12 days ago
  • Promoted
Back Office Administrator

Back Office Administrator

Brothers That Just Do GuttersAugusta, GA, US
Full-time
Back Office Administrator The Brothers That Just Do Gutters (Boise, ID).Starting at $20 / hour | 2530 hrs / week with potential to grow into full-time. At The Brothers That Just Do Gutters Boise, ID, ...Show moreLast updated: 11 days ago
Database Administrator

Database Administrator

CACIAugusta, Georgia, United States
Full-time
Job Category : Information Technology.Minimum Clearance Required to Start : TS / SCI.Percentage of Travel Required : Up to 10%. CACI is seeking a cleared Database Administrator who will be responsible fo...Show moreLast updated: 30+ days ago
People also ask
Contact Center Administrator

Contact Center Administrator

DSI SystemsAugusta, GA, US
11 days ago
Job type
  • Full-time
Job description

Contact Center Administrator

DSI, a Dallas-based sales enablement company, has an immediate opportunity for an analytical Contact Center Administrator to support and expand the capabilities of our sales call center(s).

As the Contact Center Administrator, you will own the day-to-day operational administration of our call center platform and user management of related user applications for our sales call center team. You will be responsible for system configuration and user management based on best practices and business requirements, provide specialized expertise around products and implementation, and analyze performance metrics.

This position will report through our Systems Operations team and requires daily collaboration with senior level call center management (including international centers).

This is a remote opportunity; candidates must reside in the United States.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutionsall designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of marketsincluding mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Unitsempowering our sales partners to uncover new opportunities and maximize their potential.

Responsibilities

  • Manage Contact Center Software and tools efficiently (i.e. CXone User Hub, ACD, IVR, Performance Management)
  • Become a SME (subject matter expert) in products, processes, and systems used by contact center users
  • Own technical configuration of system as required including new product rollout and adoption
  • Analyze IVR routing to ensure proper destination and outcomes
  • Provide business analysis, business area assessment, user needs analysis
  • Regularly review and refine dashboard reporting and performance management for consistency and clarity
  • Ensure managerial users can access, comprehend, and utilize platform tools including Performance Management, Quality Management, and Interaction Analytics or equivalent applications
  • Identify campaign process and performance gaps and collaborate with leadership and center management to develop action plans based on findings
  • Work cross functionally with call center management to evaluate KPIs and performance at the team and individual level
  • Troubleshoot issues and outages and submit support cases as needed
  • Communicate new / revised processes and changes to team; ensure understanding of information and implementation of process / changes