Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Transformation Solutions Architects support Acrisrure’s Transformation Office by playing a key role partnering with business verticals and the overall enterprise by understanding their governance structure, business processes, and information systems. This role engineers and aligns current to future state process and system design with decisions regarding products and services, partners, OKRs, capabilities, and key IT initiatives. The primary focus is the business platforms, business operations, business analysis frameworks, and related networks that link these aspects of the enterprise together. The Solutions Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and industry standard techniques. They will effectively lead partnering with internal stakeholders in building strong relationships of trust and providing the Transformation Office and Acrisure leadership with timely information for informed decision making.

Responsibilities :

Guide multiple geographies, platforms and leaders to an optimal process and technology model with exceptional change management application to support the organization

Works closely with a counterparts in the Transformation Office, Platforms, Operations, and IT to align process improvements to technical solutions

Develop a solutions architecture strategy based on a situational awareness of various business scenarios, stakeholders, and motivations

Apply a structured solutions engineering approach and methodology for capturing the key current and future state views of the enterprise

Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance

Document the primary business functions of the enterprise and distinguish between customer-facing, platform-related, and information technology functions

Define the set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes

Work with technology partners to define the data shared across the enterprise and the relationships between those data

Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units

Partner with the PMO to translate technical requirements to actionable business deliverables

Work with the Transformation Office to drive process improvement and scalable solutions that work across a complex ecosystem of business lines and verticals

Partner closely with Transformation Office communication, training, and branding resources to help drive lasting change and keep stakeholders informed throughout the organization

Oversee and build the capability of their team, ensuring solutions goals are reached

Key Skills :

Intellectual curiosity with a passion for problem solving and building relationships

Proven ability to create rapport with and influence all levels of stakeholders

Strong personal credibility and leadership skills; can comfortably lead senior executives through difficult discussions and creatively drive consensus

Unique ability to balance equally building relationships and driving performance

Ability to apply solutions / process engineering best practices with a predisposition to produce fast, practical recommendations; ability to simplify the complex

Low-ego while being equally comfortable giving and receiving direction, leading and contributing, driving executive conversations or supporting as necessary

High EQ with a strong ability to 'read the room' and adjust approach, facilitate change management tactics, and foster trust at levels of the organization

Ability to rapidly get to an '80 / 20' answer, and comfort tailoring the analytical approach as necessary given timelines

Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery

Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

Strong situational analysis and decision making abilities

Education / Experience :

Bachelors degree (or higher) in Information Technology or related field and 5+ years of experience leading large process engineering transformational efforts

Demonstrated leadership experience and indirect team leadership of cross-functional resources

A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance

Experience recognizing structural issues within the organization, functional interdependencies and cross-silo redundancies

The ability to apply architectural principles to business solutions

The ability to assimilate and correlate disconnected documentation and articulate their collective relevance to the organization and to high-priority business issues

Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business

The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture

Extensive experience planning and deploying both business and IT initiatives

Experience modeling business processes using a variety of tools and techniques

Advanced user of MS Office, SharePoint, business process management, and business intelligence tools

Project management experience preferred

Benefits & Perks :

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option

Opportunities for Growth

Parental Leave

Generous time away