Business coach Jobs in Usa

Sr. Business Coach, DSP Business Coach Team

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses.

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.

What You’ll Do

As a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across Bellevue. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.

Key Responsibilities

• Support owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program.
• Guide owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes.
• Facilitate regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.
• Drive continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders.
• Identify DSP program and workflow inefficiencies and implement improvements at the network level to improve the DSP owner experience.

Role Responsibilities

Basic Qualifications

Preferred Qualifications

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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