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The Business Analyst, under minimum direction, will perform difficult to complex business and systems analysis of current business practices, processes, and workflows in assigned departments and / or business areas. The Business Analyst will be primarily responsible for the administration and maintenance of Shaw, the Account Servicing application.
Essential Responsibilities :
Be the subject matter expert on Shaw, the Account Servicing application.
Act as a strategic partner and liaison between the user community and the technical applications development staff.
Document business processes, standard operating procedures, and project status.
Responsible for managing own workflow and meeting deadlines while responding to frequent demands of multiple customers.
Conduct periodic audits to identify potential issues as well as opportunities for continual improvement.
Recommend changes to management in support of organizational goals and objectives.
Other duties as assigned.
Essential Requirements :
Bachelor's Degree or equivalent work experience required.
3+ years of experience as a Business Analyst or Systems Analyst within the auto finance and / or finance industry is required.
Extensive experience with servicing applications is required; experience with the Shaw Systems Collections and Retail applications is a plus.
Strong analytical and problem solving skills and abilities.
Ability to interface with multiple users across the organization and effectively manage reporting requirements from start to finish.
Ability to work in a rapidly changing and growth oriented environment with regularly changing priorities and developing opportunities.
Sound knowledge of SQL and data extraction methodologies.
Excellent communication and interpersonal skills.
Salary : $72,000.00 - $87,000.00 annually
Veros Credit, LLC is an equal opportunity employer.