Business manager • longmont co
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Own and evolve client's business system architecture, including the development and maintenance of a 3-year systems roadmap. Process Improvement: Partner with Sales, Operations and Finance to eliminate manual & inefficient processes and improve end-to-end workflows (Order-to-Cash, Procure-to-Pay). System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy. Data Integrity: Proactively audit data synchronization between systems to ensure the ERP remains the system of record. Core Application Administration: Oversee the configuration, maintenance and performance of the core business platforms.
Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness. AI Subject Matter Expertise: Act as the lead for Large Language Model usage, providing the training to help staff leverage AI for strategic thinking and improved efficiency. AI Administration: Support the IT & Systems Manager in the governance and secure rollout of AI tools across the organization.
Oversee the IT & Systems Specialist in the following areas, if needed: Maintenance of productivity platforms (Google Workspace, Microsoft 365, RingCentral, Zendesk) IT Helpdesk support, including software, hardware & network configuration & troubleshooting. User account administration across multiple platforms. Onboarding of new users and removal of IT access for departing users. System implementations and upgrade projects.
Bachelor's degree in Information Systems, Computer Science, or related field.
5+ years in Business Systems Management in global, fast-paced, distributed environments. Experience supporting & enhancing core business systems (ERP, E-commerce, BI, CRM), prioritizing an integration mindset over specific platforms. Familiarity with distribution industry workflows (inventory, purchasing, order fulfillment). Systems fluency across multiple SaaS categories and practical experience using middleware tools for system integration. Data literacy: Understanding of relational databases and basic SQL proficiency. AI literacy: Practical experience implementing AI tools like Gemini to automate repetitive administrative or data-entry tasks. Logical mapping experience, creating detailed data-flow diagrams and technical documentation for complex system integrations. Experience working with 3rd party SaaS vendors.
Strong communication and documentation skills with the ability to collaborate across all departments, and to create clear technical documentation and SOPs for both technical and non-technical users. High level of organization, multitasking, and accountability. Problem-solving mindset and ability to operate independently. Ability to view the business as a series of connected workflows rather than just a collection of break/fix support tickets. Service-oriented approach to supporting the business. The ideal candidate is a hands-on builder capable of integrating cross-functional systems and deploying AI-driven workflows that fundamentally change how employees work.
Based in our Longmont, Colorado office. Office-based work with typical desk and computer tasks. Hands-on work on occasion. Occasional travel may be required.
This is a full-time position based in our Longmont, CO office Monday-Thursday with Fridays remote eligible. The typical work hours for this job are between 8am-5pm, Monday through Friday.
