Business office manager Jobs in Worcester, MA

Position : Office Services Coordinator

FLSA Status : Non-Exempt

Dept / Div Child, Family & Community Services

Location : Parent Information Network

Responsibilities :

• Assist Program Director, Educational Consultant and PIN staff with the collection, compilation and analysis of program data
• Greet and direct visitors and staff in a professional and courteous manner
• Serve as point person for reception area and telephone directory
• Prepare all correspondence, memoranda and reports in a professional and confidential manner
• Record all program data and required documentation for billing and reporting utilizing excel spreadsheet
• Maintain filing system and program database keeping it organized and up to date
• Maintain all office machinery, order program supplies and keep reception area neat and orderly
• Assist staff / families with identifying and accessing resources for client families
• Maintain resource center and market program resources to the community
• Assist Program Director with PIN budget to include all documentation needed for billing utilizing excel spreadsheet
• Prepare for monthly staff meetings and record / transcribe minutes
• Distribute consumer satisfaction surveys for DMH and BAMSI and follow-up as needed to assure high level of returns
• Oversee childcare workers scheduling.
• Act as lead editor for e-newsletter
• Act as website editor
• Must be able to create program materials, e.g. Flyers, support group calendars, etc.
• Provide courier services for the program
• Act as Financial Officer for the program.
• Assist with planning and organizing activities for PIN families working occasional nights and weekends as needed
• Perform any other work duties / projects as assigned by supervisor or designee
• Assist staff and families with agency / program policies and procedures
• Perform job duties in accordance with program / agency policies and procedures
• Execute duties to reflect reasonable safety standards. Universal precautions must be utilized and training obtained in areas that constitute risk.

Qualifications :

40hrs : Mon-Fri 9a-5p