Business operations Jobs in New Orleans, LA

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

We are seeking a dynamic individual to join the American Heart Association Southeast Executive Operations team as a Senior Business Operations Coordinator. In this role, you will provide essential administrative and project support to multiple executives within the Southeast, ensuring smooth operations and effective communication across all levels of the organization. As part of the Executive Operations team, you will play a key role in maintaining high standards of executive support and operational excellence.

The ideal candidate must live in or be willing to relocate to one of these Southeast region states : AL, FL, GA, LA, MS, NC, SC, TN.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Facebook , X (formerly Twitter) , and at heart.jobs.

Responsibilities

Provide executive-level administrative support to members of the Senior Management Team (SMT), including calendar management, travel coordination, and expense reporting.

Prepare internal and external correspondence, such as newsletters, volunteer communications, and recognition pieces.

Coordinate logistics for both in-person and virtual meetings, ensuring the highest quality experience for all participants.

Create dynamic and engaging PowerPoint presentations and visual aids, showcasing strong skills in visual storytelling, data visualization, and presentation design.

Execute technology production for virtual events, leveraging platforms such as Zoom and Teams.

Maintain contact records, rosters, and distribution lists for SVP teams and volunteer groups.

Prepare regular and ad-hoc reports for the SMT, providing valuable insights to support decision-making. Implement new systems for tracking information as needed.

Provide budget support and reporting.

Collaborate with staff across the region and the National Center to support organizational goals and priorities.

Undertake additional duties and special projects as assigned, demonstrating flexibility and adaptability.

Limited travel may be required.

Qualifications

High School Diploma or equivalent.

5 years of relevant experience in an administrative capacity.

Proficiency with Microsoft Office Applications : Excel, Word, PowerPoint, and Outlook.

Preferred Qualifications :

Experience providing administrative support to multiple managers or executive-level management.

Experience in coordinating meetings and events, including contract management, vendor sourcing, logistics, and communications, ensuring seamless execution from planning to follow-up.

Strong organizational skills, with the ability to manage workflow, calendars, and time effectively.

Demonstrated ability to work collaboratively in a team environment.

Proven track record of prioritization and problem-solving to facilitate effective decision-making.

Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

Familiarity with virtual communication, reporting and collaboration tools such as Zoom, Teams, Microsoft Dynamics, e.1, SharePoint, and Tableau.

Proficiency in Canva and PowerPoint for creating visually engaging materials.

Self-starter with a proactive approach to identifying and implementing solutions.

Strong executive presence and interpersonal skills, with a commitment to being a valuable team player.

Compensation & Benefits

Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; elgibility for an incentive program is based on the type of position.

Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor / mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal : Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.