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Business operations Jobs in Port St Lucie, FL

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Business operations • port st lucie fl

Last updated: 7 days ago

Associate Director, Customer Operations

Veracity SolutionsStuart, FL, United States
Full-time

Associate Director, Customer Operations.Location: Stuart, Florida Schedule: MondayThursday Onsite | Fridays Remote Employment Type: Full-time The Associate Director, Customer Operations will be a k... Show more

Warehouse Operations Management Trainee (Florida)

PoolPort Saint Lucie, FL, United States
Full-time

Management In Training - Operations (MIT) Program.The Management in Training - Operations (MIT) Program is an entry-level, hands-on training program based in our distribution warehouse.It is a grea... Show more

Operations Manager

Crunch FitnessPort Saint Lucie, FL, United States
Full-time

Here We GROW Again! Are you ready to step into a leadership role that drives both people and performance? As an Operations Manager at Crunch Fitness, you'll be the heartbeat of the clubsetting the ... Show more

Operations Manager

CrunchStuart, FL, United States
Full-time

Are you looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.Working at Crunch is mo... Show more

Director Therapy Operations

Encompass HealthStuart, FL, United States
Full-time +1

Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Op... Show more

Business Development Representative

Argon Agency34952, FL, US
$55,000.00–$75,000.00 yearly
Full-time

We are seeking a highly motivated and relationship-driven.Business Development Representative (BDR).The Business Development Representative will play a critical role in generating and maintaining r... Show more

Clinical Operations Director RN, Hospice

IntelyCarePort Saint Lucie, FL, United States
$110,000.00–$130,000.00 yearly
Full-time

Position: Hospice Clinical Operations Director Registered Nurse.Coverage Area: St Lucie, Martin & Okeechobee.Schedule: M-F / Limited On call support as needed.Compensation Based on Experience.Reima... Show more

Operations Manager

EchelonStuart, FL, United States
Full-time

We are Echelon, a global fitness, wellness, and sports leader! Welcome to the heartbeat of Echelon Fitness, where we're not just raising the bar; we're rewriting the entire fitness playbook.Think o... Show more

Operations Manager

Murray Ventilation Products LlcStuart, FL, US
$30.00–$40.00 hourly
Full-time

Murray Ventilation Products LLC is looking for a driven and experienced Operations Manager to join our team in Stuart, FL.This is an exciting opportunity to lead day-to-day operations, optimize pro... Show more

Head of Operations

DaherStuart, FL, United States
$150,000.00–$190,000.00 yearly
Full-time

As an aircraft manufacturer, industrialist, industrial service provider and logistician, Daher currently has approximately 14,500 employees and achieved a revenue of 1.With its family ownership, Da... Show more

bealls Operations Supervisor

beallsStuart, FL, US
Full-time

Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc.We Outfit the Family for Less”.Being a growing organization with our eye t... Show more

General Manager (Commercial Plumbing Operations)

Avanti Strategic GroupStuart, FL, United States
Full-time

General Manager Of Commercial Plumbing Operations.A well-established and growing mechanical services company is seeking a proven operational leader to serve as General Manager of Commercial Plumbin... Show more

Restaurant Operations Manager

First Watch RestaurantsPort Saint Lucie, FL, United States
Full-time

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people.We care about our customers, and we care about you! That's where our YOU FIRST culture beg... Show more

Business Instructor - FT40

Keiser UniversityPort St. Lucie, FL, USA
Full-time
Quick Apply

Instructors are responsible for leveraging their expertise to deliver education services to students through:Planning and organizing instructional methods and resourcesProgrammatic accreditation (i... Show more

Ocean Career: Oceaneering Operations Specialist

Environment Coastal & Offshore (eco) MagazineStuart, FL, United States
Full-time

As directed by Senior Manager, SSR Operations GOM, coordinate the personnel allocation/utilization as required to support the specific job activities.Assist in managing the overall field support s... Show more

Clinical Operations Director RN, Hospice

AccentCarePort Saint Lucie, FL, United States
$110,000.00–$130,000.00 yearly
Full-time

Director of Clinical Operations.Position: Hospice Clinical Operations Director Registered Nurse.Coverage Area: St Lucie, Martin & Okeechobee.Find Your Passion and Purpose as a Director of Clinical ... Show more

Business Development Manager

Prime Headhunting and Recruiting, Inc.Stuart, FL, United States
Full-time

We are partnered with an established law firm based in Stuart, FL and are looking for an experienced Business Development Manager.This is a unique opportunity for someone with strong experience in ... Show more

Operations Manager

Floor & Decor HoldingsPort Saint Lucie, FL, United States
Full-time

This position is responsible for all aspects of store operations, which include providing an exceptional shopping experience to every customer through established company guidelines concerning sale... Show more

Practice Manager of Operations

Bartram Family Dental CarePalm City, FL, United States
Full-time

Practice Manager of Operations.As a Practice Manager of Operations with Hidden Meadows Dental Care, you'll be a valued business partner to the Doctor.This hard-working and motivated leader will hel... Show more

Golf Outside Operations

Hampton Golf Inc.Port St. Lucie, FL, US
$14.00 hourly
Full-time +1

Join the Team at Astor Creek Country Club - Now Hiring Golf Outsdie Operations .Astor Creek Country Club is looking for dependable, motivated.This is a fantastic opportunity to work in a beaut... Show more

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Associate Director, Customer Operations

Associate Director, Customer Operations

Veracity SolutionsStuart, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Associate Director, Customer Operations

Location: Stuart, Florida Schedule: MondayThursday Onsite | Fridays Remote Employment Type: Full-time The Associate Director, Customer Operations will be a key leader in driving the success of our direct-to-consumer business by delivering exceptional customer service and operational excellence. This role is responsible for overseeing all aspects of customer interactionsincluding patients, healthcare providers (HCPs), and insurance payersensuring best-in-class service, compliance, and efficiency. You'll be instrumental in guiding a high-performing Customer Service team, aligning operational strategy with broader business objectives, and continuously optimizing our customer operations within the healthcare sector.

Key Responsibilities

  • Lead and manage the Customer Service team to achieve both short- and long-term departmental goals in alignment with Client's strategic initiatives.
  • Develop and execute monthly, quarterly, and annual sales operations plans supporting business growth and customer satisfaction.
  • Design and implement scalable call center procedures and policies in collaboration with compliance, technology, and legal teams.
  • Track and report key performance indicators (KPIs), daily operational metrics, and sales targets; drive accountability and performance outcomes.
  • Identify and implement best practices and continuous process improvements to enhance customer experience, reduce operational costs, and drive team efficiency.
  • Recruit, mentor, and develop top talent; provide ongoing performance management, feedback, and professional development support.
  • Oversee day-to-day business operations ensuring compliance with all regulatory requirements and internal quality standards.
  • Serve as a liaison across cross-functional teams to ensure alignment and execution of customer-focused initiatives.

Required Qualifications

  • Education:
    • Bachelor's degree required (Business, Marketing, Life Sciences, or a related field).
    • MBA strongly preferred.
  • Experience:
    • Minimum 8 years of customer service, call center, or direct-to-consumer experience, preferably within the healthcare industry.
    • Minimum 5 years of experience in a supervisory or management role within a customer service team.
    • Proven success in leading high-performing teams and driving measurable customer service improvements.
  • Technical Skills:
    • Proficient in data analytics and reporting tools such as Excel, Tableau, Power BI.
    • Experience using CRM systems, preferably Salesforce, and billing software.
    • Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook).
  • Additional Skills:
    • Excellent interpersonal and communication skills, both verbal and written.
    • Detail-oriented with outstanding data entry and proofreading skills.
    • Bilingual (Spanish) is a plus.