Business operations specialist Jobs in San Francisco, CA

Job Description

Job Description

Business Operations Coordinator

Description :

• The Trust Defense organization protects, guides, and mobilizes the creation of trust in our community and on our platform. We hire quality talent who embody our company values and hold a steadfast commitment to creating a world where anyone in the community can host, travel, and connect with peace of mind.
• The Business Operations team, as part of the Trust Operations organization, is responsible for driving alignment, collaboration, and prioritization across our org and our cross-functional stakeholders. In addition, we are focused on creating and improving processes and programs to enable our teams for effective ways of working. This role is ideal for someone ready to step into a varied, high-responsibility position that bridges multiple facets of our business.

About You :

You naturally build trust with people and have an ability to collaborate effectively across disciplines, regions, seniority levels

You are a strong verbal and written communicator with experience articulating complex topics to a wide array of audiences

You have excellent execution skills in delivering outcomes while managing competing priorities and ambiguity

You are able to strong team player and seek feedback and collaborating with stakeholders

You are able to identify opportunities and present them to management and stakeholders clearly with initial ideas to discuss and collaborate

You are able to manage a cross-org process and continue to improve the process

You have a bias for action and focused on impact and deliver outcomes

You take ownership of your domain and are seen as the expert others go to

You set the highest standards of quality for your work, and hold yourself and others accountable

You work independently, with guidance in only the most complex situations.

How you’ll make an impact :

In this role, you may own processes as well as drive a wide range of projects and tasks to improve and enable our teams to be more effective and efficient in their ways of working. You will collaborate closely with a diverse group of stakeholders and teams to support the goals and needs of the organization and business. You will bring and maintain order, structure, and focused attention to deliver on the commitments of this organization. You often will be the bridge between teams within Trust Operations and our cross-functional stakeholders.

In this role you’ll get to :

Partner with organizational and cross-functional leaders to drive upstream changes to improve internal processes and workflows

Organize and prioritize initiatives, clarify project scopes, proactively manage risks, and problem-solve

Provide visibility and collaboration on the organization’s roadmap and requests to drive accuracy and on-time delivery

Collaborate with leaders in Trust Ops to understand pain points and implementation solutions

Create processes, resources, documentation across the organization to create more efficiency and standardization for future and existing team members

Develop positive, trusting relationships through accountability, consistent, and timely deliverables

Create, manage, and improve processes and programs that impact the wider organization

Preferred Experience :

4-6 years of experience in a similar role (e.g., strategy or operations consulting, project management, operations management)

Demonstrated experience leading and delivering on continuous improvement projects

Track record of identifying business problems and implementing solutions

Demonstrated ability to identify gaps and collaborate with varying stakeholders to align, determine, and execute on a solution

Have worked among a global team with competing priorities

Prior exposure to trust and safety is a bonus

Compensation :

28.67 – 33.79 / hr W-2

Req ID :

35782035