Business operations specialist Jobs in San Mateo, CA

Job Description

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.

We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.

Gilead Sciences is seeking a Director, Vendor Outsourcing, Business Strategy & Operations to play a critical role in supporting leadership and ensuring effective organizational operations.

Vendor Outsourcing (VO), within Development Operations, operates at the intersection of strategy, execution, and compliance, owning an end‑to‑end support model that spans category management, sourcing, vendor qualification, contracting, and vendor performance & relationship management. The team plays a critical role in ensuring compliant contracting, sustained inspection‑readiness, measurable value generation, and continuous improvement across a diverse and complex global portfolio. Vendor Outsourcing (VO) manages CRO, CRU, RWE, Observational Research, Central & Specialty Lab, HCP Consulting, Clinical Development Cooperatives, Functional Service Providers, Regulatory, Safety, Quality and GXP-Medical Affairs & Development Systems service categories to deliver value, quality, compliant and innovative solutions with the right partner, in collaboration with the enterprise.

The Director, Vendor Outsourcing, Business Strategy & Operations serves as a strategic partner to leadership, driving functional initiatives that improve business performance, operational efficiency, and execution excellence. The ideal candidate combines technical category acumen, strong strategic thinking, hands-on operational execution with a finesse to influence stakeholders in a highly regulated, matrixed environment. The role reports into the Global Head of Vendor Outsourcing.

Key Responsibilities:

• Support or lead Vendor Outsourcing (VO) strategic initiatives to drive business results through operational rigor, disciplined execution, technical acumen and strong collaboration and alignment across VO partner functions and VO leadership.
• Lead and contribute to process improvement and simplification initiatives to enhance efficiency, scalability, and consistency across VO.
• Support and advance a “One VO” operating model, ensuring key processes are adaptable and applicable across multiple categories and subfunctions.
• Partner closely with the VO leadership to support leadership priorities, actions, follow-ups, and meeting minutes, including curating and facilitating effective leadership forums, e.g. VO All Hands and leadership meetings.
• Manage and maintain the VO SharePoint site, ensuring content is current, accurate, and accessible.
• Anticipate business needs and proactively identify focus areas to support organizational priorities and long‑term objectives.
• Collaborate and build strong networks within and outside the organization to advance initiatives and support leadership effectiveness.
• Support change management efforts related to both strategic and operational initiatives.
• Develop clear, concise, and executive‑ready communications, including presentations for senior leadership.
• Leverage data and analytics to generate insights that inform decision‑making and improve business outcomes.

Basic Qualifications

• 12+ Years with BS/BA
  OR

• 10+ Years with MS/MA or MBA
  

Preferred Qualifications

• MBA and/or advanced scientific degree

• Experience in clinical development category management, business strategy, operations, vendor outsourcing, or regulated environments

• Exposure to outsourcing governance, portfolio management, or operational excellence initiatives

• Proven ability to influence and drive outcomes in a matrixed, cross‑functional environment

• Excellent executive communication and stakeholder management

• Strong systems and analytical skills with the ability to synthesize complex information

• Excellent written and verbal communication skills, including executive‑level materials

People Leader Accountabilities

• Create Inclusion by demonstrating the business value of diverse and inclusive teams and embedding equity and respect into day to day people management practices.

• Develop Talent by understanding team members skills experience aspirations and potential and providing coaching feedback and development opportunities.

• Empower Teams by connecting team goals to organizational purpose removing barriers to execution and enabling cross functional collaboration.

The salary range for this position is: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.