Business process consultant Jobs in New York, NY

Last updated: 14 hours ago

Promoted

Business Process Analyst

Travel Leaders Group Holdings LLC dba Internova Travel GroupNew York, NY, United States

$40,412.80 yearly

This role is responsible for supporting our corporate travel division.PNR transactions, corporate end to end process, including automation developed for productivity and increased revenue.The analy...Show moreLast updated: 10 days ago

Promoted
New!

DIRECTOR, BUSINESS PROCESS OPTIMIZATION

Apollo Global Management, Inc.New York, NY, United States

Full-time

The base salary range for this position is listed above.This position is also eligible for a discretionary annual bonus based on personal, team, and Firm performance. Compensation ranges are based o...Show moreLast updated: 14 hours ago

Promoted

Business Process Optimization Manager

PROGYNYNew York, NY, United States

$115,000.00–$125,000.00 yearly

Thank you for considering Progyny!.We're looking for a manager to join our growing Business Operations team, specifically a leader who is a cross-functional relationship builder, with a keen eye fo...Show moreLast updated: 22 days ago

Business Process Engineer

Open Systems TechnologiesNew York, NY, US

A financial firm is looking for a.Process Simplification Automation Lead.Ability to analyze and improve workflows.Ability to create a program playbook and process improvement methodology.Strong wri...Show moreLast updated: 30+ days ago

Promoted

Senior Director Business Transformation Process

Altice USALong Island City, NY, United States

$161,186.00–$230,265.00 yearly

Full-time

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!.We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic...Show moreLast updated: 26 days ago

Promoted

Senior Business Analyst, Process Improvement

NYU Rory Meyers College of NursingNew York, NY, United States

Full-time

The Senior Business Analyst, Process Improvement plays a pivotal role in the advancement and improvement of the University's Finance and Payroll business processes. This person in this role works co...Show moreLast updated: 30+ days ago

Promoted

Business Process Manager

7NJersey City, NJ, United States

Full-time

Description for the Project Manager, Corporate Operations role : .The Project Manager will be a key member of the COO Office, responsible for providing comprehensive support to the Head of the COO Of...Show moreLast updated: 1 day ago

Promoted

Business Process Modeler

InficareJersey City, NJ, United States

Job Title : Business Process Modeler.Location : Jersey City, NJ (Onsite).Skills / experience for the role : .Financial services in Corporate / Regulatory tech / Market Surveillance.Understanding of PM...Show moreLast updated: 30+ days ago

Promoted

Business Consultant

Della Infotech, Inc.New York, NY, US

Full-time

This contractor will be joining the CIB Operations Business Solutions team responsible for QFC Recordkeeping-related regulatory reporting. This team has been tasked to stand up a new project and exe...Show moreLast updated: 7 days ago

Promoted

Technical Business Analyst / Process Manager

BloombergNew York, NY, United States

Full-time

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for.It's what k...Show moreLast updated: 5 days ago

Promoted

Senior Specialist, Partnerships Business Process

RelativityNew York, NY, United States

$78,000.00–$118,000.00 yearly

We are seeking an experienced and strategic individual to join the Global Partner Strategy & Operations team, supporting Relativity's global Partnerships organization. As a Senior Specialist, Partne...Show moreLast updated: 24 days ago

Business Process Consultant

CDK GlobalNew York, NY, USA

$69,000.00–$78,500.00 yearly

Full-time

Position Responsibilities & Essential Functions.Updates, tracks Service Pricing Salesforce projects assigned by Lead Project Manager. Gathers and inputs data or current customizations into custo...Show moreLast updated: 30+ days ago

Promoted

Business Process Architect

Cushman & WakefieldNew York, NY, United States

$170,000.00–$200,000.00 yearly

Full-time

Cushman & Wakefield is seeking an experienced Business Process Architect to join our technology team.In this role, you will lead business transformation efforts, focusing on capital markets product...Show moreLast updated: 22 days ago

Promoted

PROCESS OPTIMIZATION CONSULTANT

Saxon GlobalNew York, NY, United States

Full-time

Local candidates only - must send documentation with name / address.Technology / Department / Role.Do you have a passion for applying new technologies in a fast-paced environment?.As a part of our Pr...Show moreLast updated: 2 days ago

Business Process Modeler

DeloitteNew York, New York, US

$61,210.00–$102,000.00 yearly

Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte’s Core Business Operations (CBO) portfolio operates at the center of our client’...Show moreLast updated: 30+ days ago

Promoted

Business Process Consultant

VirtualVocationsBronx, New York, United States

Full-time

A company is looking for a Business Process Consultant.Key ResponsibilitiesAssist clients in exceeding their financial health goals through scalable solutionsUtilize analytics and leading technolog...Show moreLast updated: 11 days ago

Business Process Generalist

EndeavorNew York, NY

$175,000.00 yearly

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in t...Show moreLast updated: 30+ days ago

Promoted

Senior Business Analyst, Process Improvement

New York UniversityNew York, NY, United States

Full-time

Senior Business Analyst, Process Improvement.Hybrid Remote Work Classification.Mostly Remote : Remote more than 60% of time. IT and Academic Business Process Improvement.The Senior Business Analyst, ...Show moreLast updated: 2 days ago

Business Process Analyst

Travel Leaders Group Holdings LLC dba Internova Travel GroupNew York, NY, United States

10 days ago

Salary

$40,412.80 yearly

Job description

Business Process Analyst

Job Locations US-Remote

Job ID

2025-3353

Division

ALTOUR

of Openings

USD $75,774.00 / Yr.

USD $40,412.80 / Yr.

Overview

This role is responsible for supporting our corporate travel division. The Business Process Analyst is directly involved in overseeing the quality of our PNR transactions, corporate end to end process, including automation developed for productivity and increased revenue.

The analyst will be directly involved in implementing and monitoring programs for efficient fulfillment and account change management. The analyst will be responsible for creating and maintaining documentation to ensure best practices are utilized. The specialist will facilitate and participate in projects that impact our organization as a whole. Projects may include working with the following tools and subject matter eperts :

GDS Administation

GDS Scripting
Mid Office Tool
Third Party Tool(s)

The salary range on this job posting / advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Responsibilities

Business Process Services

Responsible for the management of User Support Service Desk, reviewing 2nd level service desk requests for business enhancement initiatives and evaluating requests for technician assignment to provide timely resolution to identified operational issues.

Translate requests into requirements where enhancements have been defined and approved.

Collaborate with the Operations leadership in researching agent productivity and process issues.

Monitor GDS requirements and technical issues related to quality control systems, agent tools, and scripts.

Utilize software, processes and procedures in a defined and consistent manner, documenting requirements, standards and change management.

Participates in the delivery of initiatives generated through business analysis to drive projects relating to account change management, agent training and quality control standards.

Implementation Services

Department sponsor participating in client and product implementations.

Conducts and / or participates in client implementations or operational meetings providing an overview of quality control & reporting processes.

Quality Collaboration

Work with Education and Training team to ensure enhancements to GDS products / services and agent tools are being trained across the organization.

Responsible for testing and providing feedback on automation / script programming across all GDS and systems.

Maintains a favorable working relationship with all other company team members to foster and promote a cooperative working climate which will be conducive to improved employee morale, productivity, efficiency and effectiveness.

Demonstrates an understanding of all Altour system requirements and processes to coordinate with internal areas as needed.

Qualifications

Competence with the technical environment, reservation products and procedures with an understanding of corporate travel industry standards.

3+ years travel operations and / or travel experience.

Practical expertise in two of the following GDS', Amadeus, Sabre, Travelport Plus / Galileo

Sound critical thinking and organizational skills. Consistent accuracy in task. Ability to retain and recall information.

Strong Teamwork and interpersonal skills, strong organizational skills required to handle multiple projects and priorities simultaneously.

Excellent verbal and communication skills. Proficient in setting and managing internal and external customer expectations.

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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