Business process manager Jobs in Baltimore md

ITnova is seeking a Senior Business Process Consultant with a bachelor's degree in business, Human Resources Management, or a related field (MBA or MPA preferred). The ideal candidate will have at least 8 years of experience in business process re-engineering and 5 years in reengineering large-scale processes. Certifications such as CBAP, PMI BA, or Scrum are required. Experience in SDLC, requirement management, and tools like JIRA is essential. Candidates should also be familiar with systems like asset management or financial systems. This is an on-site, contract position for two years and six months.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Education :

• Bachelor’s Degree from an accredited college or university in Business, Human Resources Management or a related field. An MBA or MPA is preferred.

General Experience and Qualifications :

At least eight (8) years of experience in business process re-engineering.

At least five (5) years of experience in reengineering large scale business processes.

An understanding of the Business Analyst Book of Knowledge (BABOK).

Business Analyst CBAP (The IIBA.org) Certification or PMI BA Certification or Scrum Certification or other industry equivalent certification.

At least five (5) years of experience in Software Development Life Cycle, Requirement Lifecycle and Requirement Management, including :

Requirements elicitation and definition.

Requirements planning and management.

Gap analysis.

Requirement documentation.

Requirement verification and validation.

Conducting feasibility studies.

Preparing business cases.

Solution assessment and validation.

Prior experience and expertise in at least four of the following types of systems :

Asset Management System.

Budget System.

Document Management System.

Financial System.

Infrastructure Support.

Maintenance Management.

Management Reporting.

Procurement Systems.

Project / Program / Portfolio Management Systems.

Business Process Improvement.

Prior experience creating use cases for System Design (e.g. system personalization / customization) support.

Prior experience leading and supporting efforts where SDLC, Waterfall, Agile, and Hybrid methodologies were employed.

Solid understanding of current and emerging IT products, services, processes, and methodologies.

Excellent contract management, coordination and organizational skills.

Familiar with JIRA or other requirement management applications.

Responsibilities :

Participate in the Project Preliminary Planning phase, covering the receipt / review of initial project requests, refinement of the project request, and development of the business case and concept proposal.

Produce project feasibility and cost benefit analysis reports to assist executive management in determining whether a project should proceed.

Transition a project from idea or concept through preliminary planning phase to become a chartered project.

Assist with project scope definition and management plan.

Capture requirements as it relates to the different levels of influence between stakeholders.

Facilitate elicitation session(s) with large groups of stakeholders.

Understand and communicate information on the requirements development and management process to the project team.

Differentiate between modeling techniques to determine which is appropriate for a project.

Develop and utilize modeling tools and techniques to communicate with the stakeholders.

Develop, maintain and present different requirement documents - business, functional, non-functional.

Use JIRA to manage the lifecycle of requirements.

Conduct quality review walkthroughs of business requirements documentation.

Facilitate and obtain signoff on requirements documentation.

Implement and enforce a change management procedure for requirements documentation.

Comprehend basic to complex business issues; contribute to Information Technology projects by translating business needs into understandable requirements.

Operate as a spokesperson for the business departments as they interact with groups to determine appropriate computer-related solutions to business problems.

Elicit and document existing business models and workflows with the applicable SMEs.

Provide recommendations related to proposed solution.

Deliver informative, well-organized presentations.

Understand the role of the system in the big picture and provide ideas and recommendations regarding the evolution of the system and any project interdependencies to consider.

Create and present cost specifications for possible improvements using a variety of technical and analytical tools.

Produce high-level outline designs or use cases to aid in the development and construction of requirements.

Provide client support and consultation for IT issues and make recommendations on applicable technology.

Identify the benefits of a project, potential project team members, project deliverables, and appropriate project performance metrics.

Identify initial performance measures that will be used to determine whether the project was successful.

Work Conditions :

Place of performance : 2310 Broening Highway, Baltimore, MD 21224.

Contract for two (2) years, six (6) months base period commencing on July 1, 2025.

Job Type : Full-time

Pay : From $110,000.00 per year

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Schedule : Monday to Friday

Education :

Bachelor's (Required)

Experience :

business process re-engineering : 8 years (Required)

reengineering large scale business processes : 5 years (Required)

License / Certification :

IIBA.org (Required)

PMI BA (Required)

Certified Scrum Master (Required)

Work Location : In person

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