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RICEFW Technologies IncWest Jordan, UT, United States- Full-time
ServiceNow Platform Application Developer
Mode of work : 60%80% on site and 20%40% remote
Location : West Jordan Utah
ONLY Local to Utah can apply
JOB DESCRIPTION :
This new ServiceNow Low / Pro Code Platform Software Application Developer works alone or on a designated team producing missioncritical and / or ancillary software applications for a specific State Agency. The development workflow is using the latest industry leading SAFe Agile development methodology. The position is within the Division of Technology Services (DTS) Application Development field unit which serves the Utah Department of Corrections (UDC) It also serves the Board of Pardons and Parole (BOPP).
This is a new position being created to lay the foundation for the adoption and use of the ServiceNow Low Code Now Platform for developing applications. This contract SN Developer serving as an augmented resource will be a key contributor in four areas :
A. Establishing the SN platform development technical environment and procedures.
B. Integrating and following the enterprise level SN Platform Governance structure with the units Software Development Methodology (SDM).
C. Perform SN Platform Low / Pro coding work itself for approved development projects.
D. Provide mentoring as assigned with inhouse development staff on the new platform.
The position is equivalent to the states classified IT Analyst III / Developer at an expertlevel lead position that may also mentor other programmers. This position requires advanced knowledge skills abilities and experience with the platform application coding generally technical environments development tools and typical application development processes.
The SN Developer may perform assignments either as a stand alone project or as a project integrated with the work of a designated Agile Team.
Primary Duties :
- Member of assigned Agile Development Team(s) :
Participate in planning sessions to coordinate on development requirements
Use development tracking software to collaborate and document development assignments
Fulfill the Developer duties on assigned product epics / features / stories
Follow the Enterprise proscribed Governance process for the assignment and reporting of SN Platform projects.
Low Code configuration and tuning
o Meet acceptable thresholds for the return of failed products from testing
Provide detailed information to Testers on delivered products.
system functionalities
Assist the Developers Group to develop and improve technical expertise methodologies and procedures
Keep abreast of emerging technologies tools and methods and expand and perfect technical skills and creative abilities.
Required Knowledge / Skills / Abilities / Experience :
Special considerations
The DTS / UDC BOPP Unit provides support on the following applications :
The UDC depends heavily on major missioncritical software applications for its direct operational and information needs. The UDC is responsible for all aspects of adult criminal offender management from Court referrals and sentencing investigations through prison admission and management education and treatment release preparation supervision on probation and parole and many administrative and support processes. The main system being supported is OTRACK (Offender Tracking). Its sub modules include : Prison Operations Adult Probation and Parole Community Correctional Centers Offender Programming and the Board of Pardons and Parole. It interfaces with UDOCA for Document Management. The Staff Information System Volunteer Tracking and other minor webbased administrative applications are also supported. There are Public and Internal Web Sites for the UDC and Utah Correctional Industries. There are numerous data service interfaces with external law enforcement and other allied agencies. There are initiatives planned for development and access for the use of mobile devices and other emerging technologies. Application security issues and initiatives are part of all development work.
The SN Developer will be a new role inventing the use of this technical platform to branch out into creating functional units to attach to OTRACK which is being migrated to a new database cloud environment and UX upgrade. And to jump start the provision of low code products for multiple waiting apps across the agencies.
Oversight :
An IT Manager on the unit provides contract oversight and performance monitoring. For work assignments the SN Developer works under the leadership of a Scrum Master or Project Manager. Together with the other Developers they form a Developers Group led by a Lead Developer. All of the units DevOps Teams are part of a larger organization called the Agile Release Train (ART) led by a Release Train engineer (RTE).
The candidate will have the capacity to simultaneously handle multiple assignments although the normal expectation is a work in progress (WIP) concept of linear single story assignments. Must have the ability to effectively communicate about detailed requirements with business users and other technical programming staffs.