Cafe manager Jobs in Irvine, CA

CAFE MANAGER (Napa)

OVERVIEW

The Ritual Coffee Cafe Manager is the enthusiastic, professional, and organized leader that ensures our Napa cafe is always running smoothly and our baristas feel supported. We are looking for that special someone who is passionate about helping us grow our business through improved strategies, systems, and cultural development.

This person is deeply interested in self-growth - asking for constructive feedback and applying it; a natural at providing direct, helpful, and inspiring guidance to all. We are looking for a leader with a clear and compassionate communication style who is great at being objective, and is a natural at connecting with people.

As The Ritual Coffee Cafe Manager, you do not need to know our exact systems before you start, but you need to be committed to your own growth and the growth and success of the cafe team, your co-workers across departments, and the company as a whole. Your role is to be willing to and actively jumping in and developing solutions where needed.

People who are not flexible, not ready to lead by example, nor not open to feedback - need not apply. You are meant for this role if you are a problem solver and a self-starter with a strong interest in - and appreciation for - coffee and people.

Ultimately, we are looking for someone who has a talent for cafe operations, coffee, supporting coworkers, and who is wholeheartedly enthusiastic about growing with our business. If this is you, we can't wait to meet you!

ABOUT US : RITUAL IS CHANGING THE WAY PEOPLE KNOW COFFEE.

In 2005, when corporate coffee dominated American culture, Ritual unknowingly started a fun and exciting revolution that would ultimately help launch the new coffee movement.

We buy 90+% of our beans from producer partners that we have relationships with, setting the highest standard in the industry. This makes sure we get our hands on the best beans in the world, but more importantly, makes sure our farmers maintain the quality of life they deserve.

Now a bona fide San Francisco original, we've also earned our iconic status as one of the best coffee roasting companies in the world. The mission of Ritual Coffee is simple : to make people happy by giving them the best coffee experience they've ever had. Ritual roasts in SoMa, and has cafes in San Francisco and Napa.

DIVERSITY AT RITUAL : COFFEE IS FOR EVERYONE

We are passionate about creating safe, welcoming, and inclusive spaces on both sides of the counter and behind the scenes at Ritual. We best achieve our mission (making people happy by giving them the best coffee experience they've ever had) when our staff reflects the broad diversity of people who love coffee. Our commitment to inclusion across race, gender identity, gender expression, ethnicity, age, religion, sexual orientation, physical ability, experience, and perspective is part of what makes Ritual the innovative place that it is.

RESPONSIBILITIES

• Lead a team of approximately 10-20 retail employees, including Assistant Manager, Shift Leads, a Coffee Educator and Baristas
• Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.
• Contribute to the overall culture and business growth by participating in or leading improvement committees and projects when needed.
• Hire people who are a great fit for Ritual and anticipate hiring needs of your cafe.
• Train and develop caf staff to be knowledgeable and provide great customer service.
• Be a great leader and role model of our culture in your cafe and an ambassador for Ritual in the community.
• Observe employees and prepare for giving meaningful, supportive regular feedback.
• Conduct timely reviews and deliver direct and compassionate feedback, both positive and constructive, and provide tools for baristas to grow during their time at Ritual.
• Work with the leadership team to develop and implement standards for Ritual's culture, values, quality and customer service.
• Retail caf customers are consistently served delicious coffee to our quality and service standards.

Demonstrate Ritual's standards for customer service, ensure that all cafe employees are supported to provide that.

Monitor and analyze sales and profitability of the caf, be able to cost individual items to maintain established margins.

Create and maintain a program for preventative maintenance, ensuring that equipment, furniture and caf spaces are maintained and updated regularly to prevent them from getting worn down, dated, or falling into disrepair.

QUALIFICATIONS

PHYSICAL REQUIREMENTS

The physical requirements listed are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION + BENEFITS

Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting wage is $68,600-$70,000, depending on experience.

CLASSIFICATION & SUPERVISION

TO APPLY

Please upload your resume and a cover letter explaining why you'd be a great Cafe Manager through our hiring portal at https : / / ritualcoffee.easyapply.co /

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We thank you for your interest in a career opportunity with Ritual Coffee. Due to high volume, only those applicants selected for an interview will be contacted.

Ritual Coffee Roasters Inc is an EEO employer - M / F / Vets / Disabled